New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay films
Reception
Japanese Superior | 1 bedroom, premium bedding, down duvets, desk
Daily buffet breakfast (JPY 3200 per person)
Point of interest
New Otani Inn Sapporo is close to Sapporo TV Tower and JR Tower. Guests can shop on-site, dine at two restaurants, or relax at the café. Amenities include laundry services, luggage storage, and free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is 1.497.643 ₫
1.812.147 ₫ total
14 Oct - 15 Oct

Room options

Available filters for rooms
Showing 37 of 37 rooms

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 5
  • 2 Large Single Beds

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Japanese Superior

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 46 sq m
  • Sleeps 5
  • 5 Single Futons

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 2 Large Single Beds

Moderate Twin

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Premium Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

Premium Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Premium bedding
Separate bedroom
Down duvet
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

Japanese Superior Room Non Smoking

  • Sleeps 6

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3

Premium Twin Room Non Smoking

  • Sleeps 2

Premium Superior Twin Room Non Smoking

  • Sleeps 2

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2

Natural Comfort Double Room Non Smoking

  • Sleeps 2

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2

Premium Corner Twin Room Non Smoking

  • Sleeps 2

Moderate Twin Room Non Smoking

  • Sleeps 2

Moderate Large Twin Non Smoking

  • Sleeps 2

Premium Superior Double Room Non Smoking

  • Sleeps 2

Premium Single Room Non Smoking

  • Sleeps 1

Moderate Large Double Room

  • Sleeps 2

Deluxe Twin Room Non Smoking

  • Sleeps 4

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2

Premium Double Room Non Smoking

  • Sleeps 2

Natural Comfort Double Room Smoking

  • Sleeps 2

Premium Executive Twin Room

  • Sleeps 2

Moderate Single Room Non Smoking

  • Sleeps 1

Natural Comfort Floor Twin Room Smoking 

  • Sleeps 2

Natural Comfort Floor Single Non Smoking

  • Sleeps 1

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2

Moderate Twin Room

  • Sleeps 2

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About the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 5 min walk - 0.4 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Odori Park - 14 min walk - 1.2 km
  • Hokkaido University - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Airport (CTS) - 56 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk
  • ‪CAFÉ de CRIÉ - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • Laundry services, a vending machine and luggage storage
  • A lift, a banquet hall and meeting rooms
Room features
All 340 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as air conditioning and WiFi.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • LCD TVs with digital channels
  • Fridges, electric kettles and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (93 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Otani Inn Sapporo?

As of 28 Sep 2025, prices found for a 1-night stay for 2 adults at New Otani Inn Sapporo on 14 Oct 2025 start from 1.497.643 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Otani Inn Sapporo?

Self-parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Checkout is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower, Sapporo TV Tower and Sapporo JR Tower. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

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New Otani Inn Sapporo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 290 out of 771 reviews
Rating 8 - Good. 311 out of 771 reviews
Rating 6 - Okay. 125 out of 771 reviews
Rating 4 - Poor. 32 out of 771 reviews
Rating 2 - Terrible. 13 out of 771 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Juchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a double bed but they only had two twin beds
Stayed 3 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

10/10 Excellent

Kobayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025

8/10 Good

May May

Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Almost every hotel has some bad-mannered hotel staff.So we can decide whether to use it again, but everyone in this hotel is a good-mannered hotelier, and we can stay there in a good mood
Stayed 1 night in Jun 2024

8/10 Good

Kouji

Liked: Staff & service, amenities
朝食バイキングは、いつも最高です
Stayed 1 night in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの接客たいようが良かった
Stayed 1 night in Sep 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で利用しました。
Stayed 1 night in Sep 2025

6/10 Okay

miki

Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

MARISA

Stayed 1 night in Sep 2025

8/10 Good

takako

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Toshihiko

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
時計台やテレビ塔に近く駅へも買い物に行く事が出来て立地がとても良くキレイでした!
Stayed 1 night in Jun 2025

8/10 Good

nojiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外の方がかなりの人がいらっしゃり、 朝食のバイキングのルールが、守られず、残念でした。
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Cleanliness, staff & service
和室を利用させて頂きました。 家庭と同じようなお風呂が快適でした。お布団の寝心地がよくなかったのが残念でした。
Stayed 1 night in Jul 2025