Khách sạn Sarnen

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"The smell was not so good,I guess from the surrounding"

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"No have A/C. The breakfast is ok."

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"Beautiful view. Very quiet and peaceful location. Rooms were a decent size. Everything was spotless and super clean. However, the furniture and the whole room felt a bit outdated and old and not as good as it is shown in the picture. The staff around the room was helpful like housekeeping in the morning. However, we struggled to get in touch with the reception. There were no phones in the room to call them and nor was there any staff at the property....We needed some cutlery for dinner and...

"Positief: Leuk hotel, voor kinderen. Ontbijt is prima, vriendelijk personeel en goede parkeergelegenheid. Negatief: geen airco, hierdoor was het in onze kamer 30 graden. Niet te doen met slapen. Geen koelkast of waterkoker of koffie apparaat op onze kamer. Vooral de hitte in het hotel was voor ons een reden om nooit meer in de zomer daar naar toe te gaan. Ze boden wel ventilatoren en flessen water aan maar dit gaf met 30 graden geen verschil."

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Clean and friendly staff. Public transport right outside the door"

"everything was lovely!"

"Great staff, good location to the station, excellent breakfast & a quiet room."

"No privacy of the room until you keep the curtain closed and in summer very hard to keep the curtain closed . No air condition service available. Breakfast service is excellent. Staff is co operative."

"Good"

"Das Zimmer ist sein Geld nicht wert. Total veraltet und der Geruch im Teppich ist ebenfalls widerlich. Beim Frühstück gab es nicht mal Hafermilch, was in der heutigen Zeit einfach selbstverständlich sein sollte. Zu Teuer für zu wenig Komfort."

"Great position on the Lake with easy access into Luzern, CHF4 each way. The rooms are spacious and well equipped with standalone Aircon which proved useful during our visit. Be aware most room do not have an unrestricted view of the lake due to a property in front of the hotel. Breakfast is taken across the road at the old hotel, but is good. The restaurant is in the same location across the road and we had a reasonable meal there. There is also a good Brazilian restaurant nearby. Be aware...

"No A/C and it was too warm. So many steps getting to the hotel. Given a view of the street - not what I booked. Front desk isn't staffed after about 11 pm. Fire dept pounded on our door down at 11:30pm because of the steam from our shower, cold water tap didn't work, and hot water was scalding hot. There was no audible alarm, and no peep hole on door to see who was pounding on the door. Thought it was a prowler trying to get us to open the door. Would not stay there."

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"Excellent breakfast and views. Charming area. Very popular. Parking was convenient. I stopped for a work trip but would go again for personal"

"Excellent Location!"