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"I generally prefer hotels that tend to be artsy boutique and independent, for their uniqueness, romantic nature, seclusion, and attention to a theme and/or detail; this hotel surprised me in a favourable way. While it did remind me of an airport business class lounge with its zen like simple efficiency, relaxed service, neutral palette, and comfort, it went beyond that. What really shines about this hotel is the people who run it: the incredible staff without whom this hotel would be yet another corporate gray and brown chain. On this segment of my trip I had just come from southern Thailand where it is more the land of hot and angry, rather than bothered, wondering where the land of smiles was. Well, it is in this hotel. The staff was extremely courteous and kind in a genuine way that was refreshing, even when, for my very limited breakfast choices, my vegan dietary demands were a bit difficult to please and I made an issue of an over-sugared chocolate children’s cereal not being even close to muesli or the soup bowl full of of soy milk being fit for a cat to lap up. Thank you Lady Wawa for your reception and great patience. I will keep in touch, though I probably would not stay here on my next visit; maybe in transit as I would like to collect on that offer of the massage, not because I did not like the hotel, it was very pleasant and I love the staff, but because on my semi annual trips to Bangkok I prefer to stay in different areas and often a new boutique type hotel....."