Search Hotels Near Second Franklin Building, Chicago

"Parking and valet were great. Customer service at the front desk was unacceptable. We had an issue with a service we paid for and the gentleman at the front desk was unapologetic, rude, made it to be our fault (even though it was on them) and didn’t once try to offer apologies, kindness, or solutions. We won’t be returning. "

"We had a fine one-night stay and appreciated this hotel's convenient location for visiting the museums. The room was clean with a nice view and the pool area was good. There were a couple of big downers, though. The mini-fridge in our room didn't work. Turned out it was unplugged and cooled down fairly quickly once we plugged it in. But we shouldn't have had to do that ourselves! There were no regular coffee pods in our room, only decaf and tea. Really? Especially considering the lack of complimentary breakfast, I expected at least access to a cup of coffee in the morning. I booked our stay knowing this was a budget option rather than a full-service hotel, but I would probably not stay here again due to the lack of even the most basic conveniences like a working fridge and coffee for the in-room coffee maker."

"The rooms are clean and quiet with air conditioning. No mini frig. The staff is friendly and keeps the rooms clean. There is a restaurant next door (Elephant and Castle---British pub style with sports TV) that sells very good breakfast, lunch and dinner. I had dinner there some months before I found out about the Club Quarters hotel. If you stay at the hotel you can access the restaurant through a door with your hotel key card and charge meals to your room. "

"The staff was excellent especially Ronnie and Pedro they both went beyond the call of duty to help and assist me and my group also the hotel not far from the Riverwalk "

"good."

"Room clean but it’s evident that the building is old."

"Roof top bar"

"The kitchen set up in the room was definitely great. We were there to visit family and so we brought home a lot of leftovers and could warm them up no problem the coffee maker worked. Everything was good no complaints"

"Clean room, great location, extra friendly dtaff"