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Tazawako Lake Resort & Onsen

4.0 star property

Choose dates to view prices

Located close to Kenmin no Mori and Tazawako Ski Resort, Tazawako Lake Resort & Onsen provides an indoor mineral hot spring (onsen), a garden and a bar. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. The on-site restaurant, 碧 423 / Ao 423, offers breakfast and dinner. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is 3.230.274 ₫
3.603.660 ₫ total
18 May - 19 May

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Standard Twin Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 5
  • 3 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 5
  • 3 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a television, a small table, and a chair.

Standard Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Dog Friendly Room Standard Twin (Non-smoking)

Dog Friendly Room Standard Twin (Non-smoking) | Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Standard Twin (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Room, Non Smoking

Japanese Western Room, Non Smoking | Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Western Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Room with Bed -Non smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Non smoking

  • 41 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Room with Bed -Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Room with Bed -Smoking

  • 41 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room, Non-smoking

Japanese Western Style Room, Non-smoking | Memory-foam beds, in-room safe, free WiFi, bed sheets

Japanese Western Style Room, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds, 2 Large Single Futons and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room, Non Smoking

A hotel room with two beds, a flat-screen TV, and a window with curtains.

Premier Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Dog Friendly Room Deluxe (Non-smoking)

Dog Friendly Room Deluxe (Non-smoking) | Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Deluxe (Non-smoking)

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Dog Friendly Room Standard Triple (Non-smoking)

Dog Friendly Room Standard Triple (Non-smoking) | Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Standard Triple (Non-smoking)

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Renovated Superior Twin Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Renovated Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double (Non-smoking)

Memory-foam beds, in-room safe, free WiFi, bed sheets

Semi Double (Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking | Memory-foam beds, in-room safe, free WiFi, bed sheets

Semi Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Japanese Style Room Smoking

Interior

Japanese Style Room Smoking

  • Sleeps 6
  • Free Wi-Fi

View all photos for Standard, Japanese-Western Mixed with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard, Japanese-Western Mixed with Bath

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Premier Renewal Twin with Bath-Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe Premier Renewal Twin with Bath-Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior, Japanese-Western Mixed with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Superior, Japanese-Western Mixed with Bath

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Japanese Style with Bath and Mountain View-Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Style with Bath and Mountain View-Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe, Twin with Bath

Memory-foam beds, in-room safe, free WiFi, bed sheets

Deluxe, Twin with Bath

  • Sleeps 2
  • Free Wi-Fi

View all photos for Dog Friendly Room Deluxe (Non-smoking)

Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Deluxe (Non-smoking)

  • Sleeps 6
  • Free Wi-Fi

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

Memory-foam beds, in-room safe, free WiFi, bed sheets

Family Room (2 Semidouble Beds and 3 Japanese Futons), Non Smoking

  • Sleeps 5
  • Free Wi-Fi

View all photos for Dog Friendly Room Standard Triple(Non-smoking)

Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Standard Triple(Non-smoking)

  • Sleeps 3
  • Free Wi-Fi

View all photos for Japanese Style Room -Non-Smoking

Spa | Sauna, hot springs/mineral springs, massages

Japanese Style Room -Non-Smoking

  • Sleeps 5
  • Free Wi-Fi

Standard Japanese Style With Bath And Mountain View-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Dog Friendly Room Standard Twin(Non-smoking)

Memory-foam beds, in-room safe, free WiFi, bed sheets

Dog Friendly Room Standard Twin(Non-smoking)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Japanese Western Room

Memory-foam beds, in-room safe, free WiFi, bed sheets

Standard Japanese Western Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Located in Senboku, Tazawako Lake Resort & Onsen is in the mountains. Tazawako Ski Resort and Nyūtō Onsen are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kenmin no Mori and Lake Tazawa. Akita Komagatake and Gozanoishi Shrine are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing. Visit our Senboku travel guide
Map
82-117 Tazawakoobonai Azashimotakano, Senboku, Akita, 014-1201

What's nearby

  • Lake Tazawa
    Lake Tazawa
    10 min drive - 9.1 km
  • Gozanoishi Shrine
    Gozanoishi Shrine
    10 min drive - 9.8 km
  • Tazawako Ski Resort
    8 min drive - 7.1 km
  • Akita Komagatake
    10 min drive - 7.2 km
  • Kenmin no Mori
    11 min drive - 6.8 km

Getting around

  • Tazawako Station
    11 min drive
  • Akita (AXT)
    80 min drive

Restaurants

  • 山のはちみつ屋
    16 min walk
  • レストラン うらら
    4 min drive
  • みちのく食事処
    7 min drive
  • 駅前食堂
    7 min drive
  • 山のはちみつ屋 ピザ工房
    17 min walk

About this property

Tazawako Lake Resort & Onsen

Upscale hotel near Kenmin no Mori
Located close to Tazawako Ski Resort, Tazawako Lake Resort & Onsen provides an indoor mineral hot spring (onsen), a garden and a bar. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a massage. The on-site restaurant, 碧 423 / Ao 423, offers breakfast and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, a banquet hall and a gift shop
Room features
All 80 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • LCD TVs with satellite channels
  • Fridges, heating and daily housekeeping

Similar properties

Hot springs
Kamenoi Hotel Tazawako
Senboku
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
7.8 out of 10, Good, 155 reviews
The price is 3.163.861 ₫
3.530.640 ₫ total
31 May - 1 Jun
Kamenoi Hotel Tazawako
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:30 PM to 5:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 1,386 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 碧 423 / Ao 423

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 42 ºC
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers train station pick-up service from Tazawako Station only.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 2200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1386 for children
  • Pet fee: JPY 2200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Morinokaze Tazawako Senboku
Morinokaze Tazawako Senboku
Morinokaze Tazawako
Tazawako Lake Resort Onsen Senboku
Tazawako Lake Resort Onsen
Tazawako Lake Onsen Senboku
Tazawako Lake Onsen
Tazawako Lake Resort Onsen
Tazawako Lake & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel
Tazawako Lake Resort & Onsen Senboku
Tazawako Lake Resort & Onsen Hotel Senboku

Frequently asked questions

Is Tazawako Lake Resort & Onsen pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of JPY 2200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Tazawako Lake Resort & Onsen?

As of 2 May 2026, prices found for a 1-night stay for 2 adults at Tazawako Lake Resort & Onsen on 18 May 2026 start from 3.230.274 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tazawako Lake Resort & Onsen?

Self-parking is free at this property.

What time is check-in at Tazawako Lake Resort & Onsen?

Check-in start time: 3 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Tazawako Lake Resort & Onsen?

Checkout is at 10 AM.

Where is Tazawako Lake Resort & Onsen located?

Situated in the mountains, this spa hotel is 3 mi (4.8 km) from Kenmin no Mori, and within 6 mi (10 km) of Tazawako Ski Resort and Lake Tazawa. Akita Komagatake and Gozanoishi Shrine are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tazawako Lake Resort & Onsen Reviews

8.2

Very good

8.4

Cleanliness

7.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 78 out of 219 reviews
Rating 8 - Good. 91 out of 219 reviews
Rating 6 - Okay. 37 out of 219 reviews
Rating 4 - Poor. 9 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

Reviews

Verified

10/10 Excellent

francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food service was excellent
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, indoor and outdoor onsen was empty and the large lounge with tea was nice. Breakfast offerings were good.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable family friendly atmosphere. Great natural surroundings, including Tazawa Lake. Short drive from some other sites including Kakunodate’s Samurai District.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. They tried their best to speak English, and are extremely friendly. We got a few things from the souvenir shop, which was great to bring as gifts for friends and family. The room was spacious. I book a remodeled room but the bathroom seemed a bit outdated. The food was fine for what they had. The relaxation room was great with free ice cream, soda and tea. Overall I am satisfied with my stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were so kind.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant journey staying in this hot spring hotel

English speaking staff, nice and helpful people around the area
Stayed 1 night in Dec 2018
Verified

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and modern hotel, Onsen is very nice with choice and even sauna Food is ok as abuffet
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience of Lake Tazawa area

Very good Onsen hotel, great outdoor hot spring, you can enjoy it during its snowing
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chwee Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet dinner & breakfast were good. Very helpful staff.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Good size rooms and a good range of food at the buffet breakfast. Efficient service.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with hills surrounding the hotel. Great breakfast and dinner. It is a mix of Japanese and western (i.e. takes the best of both)
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel

Great view from the hotel. Staff are nice and helpful.Comfy and cosy environment. Recommended.
Stayed 1 night in May 2017
Verified

10/10 Excellent

Pui Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice traditional show

Excellent services and facilities. The room was so nice that separated into 2 parts western for bed and Japanese for tv /relax. Many-choices buffet and traditional show.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
shuttle bus is provided. we went during the winter. room is decent. walking distance to see the goddess
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The hotel breakfast is good, dinner so so. Room cleanest need some improvement
Stayed 1 night in Oct 2018
Verified

8/10 Good

KuoChu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room is big, hotel not besides to the lake

Not in the lake side, room is big
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room air conditioning was rather lower than my expectation. Hot spring is excellent.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to a shrine on a hill. There was a gateball course on the hill at the back of the property. The only drawback was that we did not have a car and had to rely on the hotel shuttle service to go to town and elsewhere. The hotel had a nice onsen and delicious breakfast which included Japanese and western foods.
Stayed 1 night in May 2019
Verified

8/10 Good

なおや

Liked: Cleanliness, staff & service, property conditions & facilities
Better place than expected. Some tourists from abroad talked very loudly in public space, which made my stay a bit uncomfortable but this is not due to the hotel itself.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Junji

Disliked: Staff & service

Very good and quiet place but a car is needed.

Have been using this hotel 2-3 times a year so the ratings are the same. Food is very good so as the hot springs. Unfortunately, we didn't get a room in the main building we enjoyed during the past 6 years. The front desk said they were full that night but the parking lot was much more than half empty and guests taking the hotel shuttle from the train station is apparently one digit a day.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to complaint, all in all in line with expectation
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is comfortable, the dinner is good. But the hotel shuttle bus is not flexible. When we arrived at the hotel around 1:00pm and there's not shuttle bus to the station. Finally, we had to take a taxi.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Lai Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner not delicious

The room and hot bath are very comfortable. But the buffet dinner is not very tasty. Not too many choices and the food is not delicious.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
👍 Nice onsen and good buffet dinner 👎 Inflexible on issuance of additional room key. There was six of us in one studio room but was only given two keys.
Stayed 1 night in Apr 2023