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"Highly recommended! Very clean and spacious rooms. Restaurants are very good. There also is a 24-hour Food Mart available in this hotel. The free shuttle was also helpful"

"A little difficult to find if you are walking, but the owner was lovely, and went out of his way to help me and my friend. The hotel itself was very comfortable, good wifi and a comfortable shared space."

"Very spacious rooms, awesome view, great breakfast, very relaxing spa bath, highly recommended."

"the public bath is very good"

"This traditional Japanese Inn is thoroughly modern with excellent facilities, rooms, Michelin quality food, and helpful staff. We want to call out ‘Mikki’ who was super kind and helped us with any language barriers we had. The entire restaurant staff was amazing and we are grateful to meet the chef. The onsens were also wonderful. A room here with breakfast and dinner included is an excellent value."

"I send messages many times but always no reply, poor customer service ."

"Very good hotel"

"Stayed here for one night before my flight out. It was so close to the airport. The room was very clean and would stay here again if in the area. "