Search Hotels Near Sentul Park Koi Centre, Kuala Lumpur

"New hotel, loved the modernness and toilet with bidet. Wish I had a room with a better view. Concierge was not able to book the city tour for any attraction or thy dint offer. Centrally located, close to Pateonas Tower, value for money."

"Stayed at the Club Level, which certainly was superb, from the afternoon High Tea to the Cocktail Hour in the afternoon. "

"Staff were excellent and the hotel is close to many restaurants and unique shopping experiences. The area itself is not 5star but was what we were looking for. "

"Close to Petronas Twin Towers. Restaurants nearby. "

"The only problem was one day I came back after a long day and they were cleaning the room at 6pm"

"Clean room, nice and helpful staff, shops and restaurants nearby"

"Improved on more TV programmed like Astro sports channel . "

"Great place , clean rooms , staff very nice also "

"If I could give zero stars, I would. We traveled from the USA with a group of eight guests. Our booking clearly stated a 2-bedroom suite with four queen beds. However, when we arrived, each bedroom had only one queen bed and there was a futon in the living area. That is not what we reserved. Each room had only one comforter and two towels. I had to call the front desk and argue just to get four additional towels so everyone could have one, along with extra sheets and a comforter for the futon. This should not have required a debate. We were also informed that housekeeping does not clean daily, trash is not collected daily, and towels can only be changed after two days. For a group of eight guests, this is unacceptable. The room itself was outdated and not very clean. The bathroom had visible mold around the sink area, and the furniture looked worn and old. The front desk receptionist, Nasha, was extremely rude and unprofessional. Her attitude was dismissive and inappropriate for someone working in guest relations. The pool looked nice, but despite only a light drizzle, security would not allow us to swim. This was very disappointing, especially since it was not storming. The only positive aspect of our stay was the breakfast. Overall, this hotel looks much better in photos than in reality — the pictures must be from many years ago. I will not return and would not recommend this hotel to anyone."