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"Amazing rooms"

"Jungle vibes, sweet staff and very clean rooms. But the poolsides were messy and dirty in the mornings. For whatever reason emergency lights went on at 3am one night & would not turn off, disturbed our sleep. Entrance presentation needs a facelift. I’d rate the resort a 3.5-4stars. "

"Our family of 5 had a wonderful stay at Los Lagos. We stayed I. A Superior Room near the reception, which was helpful bc we did not have a car. The pools were fabulous- get busy in the afternoon, but not terrible. Breakfast was delicious every day- go early, it gets busy after 8am. The grounds were GORGEOUS- so well maintained and lots of wildlife. I would 100% recommend Los Lagos for families- we loved our stay. "

"Food was excellent. Newly added thermal pools provided nice natural setting. "

"The hotel is clean and quaint. Diego was super helpful and kind, and the breakfast was delicious! Pura Vida"

"Absolutely wonderful place with all the amenities an older adult needs! Very responsive and polite despite all our...figure it out as you go...errors. They made booking easy, tips were included in the food bill, gardens were amazing and grounds keepers were always busy!!! Would love to come again. "

"Breakfast is limited"

"Hot tub too cool"

"Alcoholic cocktails were too strong, so flavor was overpowered by alcohol."