4/10 - Kém
Donald, Bulimba
Đi cùng gia đình và trẻ nhỏ
12/01/2026
Thích: Tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I recently stayed at this hotel for two nights in January 2026 and was left underwhelmed, particularly given the premium rate of approximately $500 per night.
The staff consistently appeared unfriendly and disengaged throughout our stay. No smiles were offered, and all team members seemed visibly fatigued, which contributed to a rather unwelcoming atmosphere from check-in onward.
The most significant issue, however, concerned the room's air conditioning system. While I understand and support the hotel's efforts to adopt environmentally friendly practices, the implementation of motion sensors proved highly problematic. On several occasions, including after brief 15-minute absences, we returned to a noticeably hot and uncomfortable room because the system had deactivated due to no detected movement.
This became particularly intolerable at night. Despite remaining in bed and attempting to sleep, the air conditioning repeatedly switched off because the sensors failed to register minimal motion during rest. The result was a stifling environment that severely disrupted sleep, one of the most uncomfortable nights I have experienced in a hotel. When we raised this with reception staff, the response was one of confusion rather than resolution; the staff member appeared surprised that guests would expect continuous cooling while sleeping, which seemed dismissive of a basic comfort expectation.
At this price level in Singapore, where numerous higher-rated properties offer reliable clima
Donald
Lưu trú 2 đêm vào Tháng 1, 2026
