2/10 - Tồi
Wein, Netherlands
23/08/2018
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worst hotel ever, don/t even comparable to hostel
The room has no amenities, no slippers, no toothbrushes, no iron, no notes, no directory. If you want anything, go down to the reception and beg for it. They never anticipate your need but only giving excuses The telephone in my room was broken for the first 2 nights, I went up and down to inform them many times the first 2 days but nobody care. Until the third day they got it fixed. Thanks!
Poor breakfast, canned sausages, tasteless scramble eggs, boring pasta every morning, bread and cheap croissants are provided together with green lettuces salad and vinegar dressing, some french fries or mashed potatoes, congee and condiments that's it. One of the day there was pancake but also tasteless. unfriendly staffs, grumpy when talking to you. They looked like robot. They did lend me an iron when I was asking for it but it didn't work at all. The iron table smelled full of mold. The bathroom also has urine smell and mold found around the shower wall and shower curtain. Our room key did not work, we went down to check with the receptionist and they acted like we stupid. According to their system, the key is working normally, said the Receptionist. I insisted that it's not working, eventually, i got a new key and guess what? It also didnt work. Bellman escorted me to my room, guess what?? again it also didnt work so he opened the door using master key and asked me to come down to change another key later instead of getting me a new key and have it deliver to my room. Speechless !
Wein
Lưu trú 4 đêm vào Tháng 8, 2018