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"Alicia (the blonde haired lady on reception - hoping i’ve remembered your name correctly!) was absolutely incredible with looking after us. The food was delicious with a very generous breakfast spread, the spa was clean and tidy. The room was so comfortable and tidy, lovely bed!! only a few things which we feel could improve; the coffee, tea and biscuits were not restocked every day so we often had to call to ask. Flannels and a toilet roll were not always resupplied so we needed to call for those too. Kids were very loud and splashing in the pool so the spa wasn’t always the most relaxing. However, we are so thankful for our stay and we will be back!! Thank you Alicia for making it so special, we hope to see you again on our next visit! 5 stars to Alicia (so sorry if my spelling is wrong!) but please do pass on my praise. "

"Reception staff were amazing. So welcoming and friendly."

"Comfortable beds, great breakfast "

"Friendly staff beautifully decorated convenient location"

"A very clean room, and very polite staff. "

"It was a wonderful experience. Lovely staff that are always willing to help. Breakfast buffet was amazing The room, view and facilities were top notch! Would definitely love to stay there again "

"Excellent customer service very friendly location just around the corner from the main train station. Room was big and spot on for what I was looking for . Definitely going back "

"Comfortable, clean room. Helpful, friendly staff. "

"Great stay as always. Room spotless. Towels changed daily. Check in /out efficient "