Search Hotels Near South Wentworth Street, Chicago

"Super friendly front desk staff"

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were available. Our only options were to stay in the cramped beds or move to a non-lake view room. Since we didn't fit in the smaller beds, we moved—effectively paying for a view we didn't get. Management offered some food vouchers as compensation. Since we arrived late and were checking out the next morning, these were useless. I even received an automated text from "Inderjeet" asking about my stay. I replied with these issues and received zero response. After a five-hour flight, the last thing you want is to haggle for the room you already paid for. I expected much better from a Hilton brand."

"We loved the breakfast and how convenient the hotel is from the Magnificent Mile and the river walk."

"Proximity to the city 👍"

"Clean room Convenient location "

"Nicole, who at the front desk helped me checked in on 3/18 and then checked on 3/21, was very kind, thoughtful, and professional; she made me feel at home!"

"It was a room"

"Hotel was in a great location and staff were nice. Nor many amenities were offered though. They had no bottled water to buy, no area to buy snacks or items you might need (ibuprofen, toothbrush, tampons). Rooms were clean but art decor was cheap and tacky. No decaf coffee in the rooms, no guide on the tv remotes. "

"convenient location, clean room, (the only thing wrong was our room did have dirty towels. One had a blood stain, this other smelled of cheese apparently) everything else was wonderful"