Khách sạn gần Southland Mall tại Oakland

"I checked in, dropped off my luggage to the room, come back a few hours later, key doesn't work and was told that my room was given to someone else. Was told I need to wait for supervisor before I can get my stuff out. I am lucky my belongings weren't stolen. Not sure how something like this can even happen."

"Room was clean and staff was helpful and friendly! Would recommend"

"Soundproof walls"

"Beware the air conditioning! The unit makes different kinds of sounds all night long and can easily wake you up. Also, it doesn’t consistently run- it shuts once a certain temp is reached. This would be okay were it not for the fact that the noise is inconsistent and sounds likes gears clanking together."

"I do not recommend this place, very bad service, very insecure, so dirty, you can find a better place for the same price,"

"Room and hotel were clean and staff were nice. The breakfast was outstanding, quality of the food and choices were awesome. The staff who managed the breakfast were extremely nice and accommodating, and kept the breakfast well stocked with fresh food and beverages. The only downside is a slight homelessness issue nearby. Staff had to manage the entrance closely during breakfast to ensure the homeless didn't come in for a freebie breakfast. That being said, we felt safe during our stay. There...

"First git there check in and couldn't get out my room the lock was broken so they got me out and switched rooms.....then I work up next morning to get the free complimentary breakfast and there was none....just nurta grain bars and coffee☹️.....I wouldn't recommend to a dog"

"Unfortunately, our stay was disappointing due to the uncleanliness of the beds and floor, which had hairs on it. We were also provided with only two towels that weren't clean."

"This hotel had sane guest that did not smoke outside my door. No one yelled, screamed, or slammed doors, or played loud music during the day or night. No Freeway traffic noise. Parking was easy. The bed was more comfortable than most. The AC was easy to control. The TV had adequate stations. The refrigerator worked well once I turned it to keep cool. Shower tub seemed safe to walk in. The shower curtain rod was mounted good. Shower head seemed low for an over 6 ft tall person like me. The...

"Everything is great"

"Clean room and nice staff. Good Parking"

"I’ve stayed here several times over the years. It is still a good choice compared to the other close by hotels. It seems to have lost some of its crispness over the years."

"Good Room - Staff was friendly."

"We come to this location a lot & this is the first & worst experience we ever experienced. The back door was broken & they didn't even put a out of order sign. I called for the receptionist to open the door & it took long for him to come open it. Other visitors open the door for us instead because they happen to be around the pool entrance area & once we got in,the receptionist was barely passing the elevator. I usually call for a 4th floor before checking in. Usually, they put a room on hold...

"The room and bathroom were clean, the breakfast was great (loved the balanced options), and the staff was "

"Room was clean and I was surprised to see they had a staff. Only thing is to update the electronics. Its 2026. Time for all hotels to have complimentary "strong wifi" service and tv. Not negotiable or costs that goes to the customer."

"While the location near Bishop Ranch is convenient and the gentleman at the front desk was incredibly accommodating, I cannot recommend this property. Based on its reputation, I expected a level of cleanliness that simply wasn’t there. Unfortunately, the room was quite rundown. Upon arrival, I noticed a strange odor, and the condition of the pull-out couch was unacceptable it required extensive cleaning on my part, including wiping down furniture and covering surfaces with our own blankets just...