Search Hotels in Southwest, Fort Wayne

"Took ten or fifteen minutes to find a person at the check in desk. "

"My husband and I stayed just one night last minute because of needing to be in Ft Wayne for family. The staff were very friendly, the hotel was nice and they’re doing some upgrades currently. The beds were very comfortable. The bathroom a little dated but sufficient. They do provide coffee but no breakfast. The price was reasonable compared to other hotels in the area. Good location and quiet. It felt like we were the only ones staying there."

"We brought expensive food back to the room just to find out the room refrigerator was running on max but barely had a few spots cool at best. the rest of the refrigerator areas were not cool at all. luckily we had a cooler with us and packed it with ice to keep the food from going bad. I am a coffee drinker and before our arrival I had called the hotel to see what type of coffeemaker was in the room. It was a Keurig. So I brought some of my favorite Kcups. The Keurig was dirty and looked like it had not been clean in a long while. So I couldn't make coffee. Coffee was only available in the lobby at breakfast time. The bathroom floor was dirty in spots especially areas in front of walls. Maybe housekeeping only sweeps & mops pathways where they think people walk. these problems were reported to staff - twice even. Got one "I am sorry" as the clerk wrote on a post it note. The other time when reported, the clerk said these problems would be addressed. No one came to our room to clean the kuerig & the bathroom floor and no one came to check the refrigerator. One unreported issue was the floors must be paper thin because I could hear steps from the room above us. these steps were not quiet at all. We were disappointed for sure that reported issues were not fixed. In the elevator, a sign said Hilton guarantees issues get fixed during your stay. yeah right! the positives about our stay - bed & pillows were comfortable, the room was big and spacious. Would not stay here again."

"This was clean and the atmosphere was friendly."

"The room was huge and beds were nice and soft. Breakfest was amazing"

"It was very clean, great location for us. Really liked the room. "

"Very friendly staff, great for a short travel!"

"Easy check-in. Adequate breakfast. Very clean property. "

"Breakfast was the same 3 days in a row. Oatmeal was cool and very lumpy. The fruit was all mushy. We did not use the pool. Frayed carpets, blinking lights "