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"All the staff were excellent- hard-working, helpful and cheerful. We attended a concert at Symphony Hall so the hotel was ideally placed. Our room was clean, spacious with a walk-in shower. Breakfast was self serve with loads of choice although no one seemed to figure out how the pancake machine worked. We had a very good stay. Our only criticism is the lack of signage on the hotel exterior which made it quite difficult to locate. "

"A comfortable, clean room and good tea facilities. Breakfast in the morning catered widely with fresh food, cheerful greeting, self service and catered well for gluten free. Fantastic staff to greet you when you first arrive and help with anything you may ask. I would definitely return whenever travelling to Birmingham. Thank you. "

"The breakfast was buffet style breakfast, hot food (sausages, scrambled eggs, beans, tomatoes, crispy potatoes, black pudding) pastries, toast, bread, cereals, continental style meats and cheeses. The room was clean and spacious, bath with shower. Slept really well. Room was warm, although if I'd had a look at the thermostat I'm sure it would've been fine. Even though the hotel is on a busy street and roundabout. You'd never know, so quiet. Staff really freindly and helpful. Close to the trian station and 10 minute walk to the Bullring"

"The rooms are a dormitory style, it has an air conditioning unit. It is quiet and is modern. It was very good value. The duvet is very thin, and should be thicker. The breakfast is very basic, it consists of pastries, cereal , coffee and tea. It had no fruit or t bags. It did not have much choice."

"Positives is the staff were very friendly, rooms are starting to look a tad dated, curtain rail was hanging off in my room which wasn’t ideal for wanting to not be woke up early doors"

"Clean rooms always the staff are nice it’s close to the national park haven’t tried the breakfast yet but I hear it’s great "

"Hotels.com offered an upgrade to a suite which I accepted and was confirmed in writing. Upon check-in was told that Hotels.com frequently do this even if the property is fully booked. Very disappointing. Room was ok. Quiet. Awful smell emanating from the toilet though."

"Breakfast plentiful and good quality"

"Excellent staff very helpful at check in and also giving ideas for what to do in the area. Clean room and lovely breakfast."