Khách sạn gần Trung tâm mua sắm Starmount tại Charlotte

"Absolutely amazing experience"

""Honestly, this place was spotless. The lobby, the room, and especially the bathroom were completely pristine and smelled so fresh. It’s rare to find a hotel that actually feels this clean—totally made it easy to relax. Would absolutely stay here again!""

"Great for an overnight stay! Clean rooms and had a breakfast buffet!"

"Very nice room. Would stay again. Restaurant was little expensive."

"I have stayed here before, but this time it seemed there was less upkeep of the interior. Garbage cans overflowing, water machine in fitness center inoperable. It is a fine hotel but could be better."

"The room was decent. However it is very noisy at night. The ac in the room also kept the room alittle warm especially at night."

"Room was clean, plenty of towels and toilet paper for one person. Staff was friendly and happy to assist when my key card stopped working. Breakfast was served hot and on time everyday with a variety of options to pick from. There’s something to eat for everyone. Air conditioning worked in my room and I was always comfortable. The pool was down for maintenance during my stay but other than that, no issues. My room was right next to the kitchen and they notified me of this before I accepted the...

"It was clean, staff was friendly, it was quiet (I love that) and the breakfast was delicious and lots of options. I had a terrible experience with my entire trip except this hotel. Best part of my entire trip."

"Convenient location"

"The elevators were down when we started our stay. The hotel staff were not sympathetic. The only room was available on the 6th floor! I’ve never stayed anywhere that none of the elevators worked. Only could take the stairs?!? Never will I chose any Hyatt Place!"

"Everything was perfect from the staff to the room everything"

"Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss."

"My two rooms smelt like mold, the sink was broken in both rooms. The water stayed in sink for the entire time. Did not get our room cleaned the entire time. Will not stay Eve again."

"Front desk was very helpful and friendly"

"I wouldnt recommend this place to anyone,"

"Parking was great. The facility was very humid and poorly ventilated in the bathrooms. However, staff was helpful when we requested additional items. The breakfast staff were awesome and handled additional requests with no issue. The night manager was also very nice and accommodating during check-in."

"The room was decent. There was a big dead roach lying under the sink and the water from the shower didnt drain well."

"Room needs maintenance badly, from leaky toilet, dingy towels and sheets, and the furniture is wore out . Didn't use stove because there wasn't any pots or pans. Who travels with cooking utensils? But If you plan to stay here please bring your own iron board, sheet set, pots, a broom and mop...don't forget the Lysol spray."

"My husband and I never even got the chance to check in. The front desk employee was extremely rude when asked about the questionable cash only deposit that he demanded that we give. When I explained that I booked online through Expedia and that I can put a deposit on my credit card, he took out a list of guest names stating that it was a list of all of the people who gave the cash deposit and would get it back. He then further stated that if we didn’t like it, we could go elsewhere. That is...