"Booked for 3 nights, then booked an extra night day prior, messaged property to make sure we could have same room throughout our stay, they replied ‘no problem’. On arrival they couldn’t find my booking, gave us our room after explaining the two seperate bookings many times, the next morning we were told we had only booked one night even though full payment made for four prior to arrival. Had to explain over again my booking still couldn’t find me but did agree that they had replied to my message. Reading the booklet in room our room would be cleaned daily, for the first two days I had to chase down towels and condiments as our room was not serviced. When I finally was able to speak to someone in the office I was told we had to request room cleaning daily, our room was cleaned on our last day, communication was appalling, bathroom door would not close, tv would not work properly never again !"