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Happy with hotel, staff and room

Sent my mother and father there, I checked them in very clean and tidy and friendly staff.

Perfect airport hotel. Just a very easy short walk over a paved area to the terminal buildings. Everything was in new condition and the airport noise was minimal from the well glazed windows when closed. We did not try the restaurant. You could even check in and print your own luggage labels in the entrance hall. Excellent stay.

Best ever stay in my trip

Very enjoyable stay to watch the marathon!

A beautiful hotel, with a great location. The bar and breakfast room are a special space to relax in and the bed and shower were probably the best I have had!

Very helpful staff also friendly. Ideal location to travel in and around Berlin if you wish to sightsee. The food was of a high standard.Rooms and hotel overall extremely clean and spacious.Reception staff wonderful and nothing was too much trouble.I would definitely stay here again and more than happy to recommend this hotel.

Excellent hotel and staff…would stay again

Lovely hotel chain, beautifully decorated throughout, with comfortable bed and bedding. There is a small kitchen which was absolutely adequate for our short stay. Our studio room was overlooking the river with amazing views - I would definitely recommend this side rather than the city view. Also the staff need a special mention as they are super nice, friendly and helpful - the best way to be welcomed after a long trip. We also loved the complimentary, good quality toiletries. Though it would be...

It is a very clean hotel, close to the airport and S-bahn station (5 min walk). Very convenient for short stay or for whom who likes to be close to airport

What a beautiful hotel! Also very centrally located. The suite we stayed in was very clean, modern and spacious. Bathroom was amazing, with separate bath and shower. There was loads of storage space so you could keep everywhere looking tidy. They had the best hotel hairdryer I ever tried! Even had a kitchen area with fridge. There was a lovely balcony looking over a central area. The beds were extremely comfortable and they had an extensive pillow menu. This hotel definitely lives up to its 5...

Tolles Hotel für einen kurzen Entspannungsurlaub, sehr nettes Personal und angenehme Atmosphäre. Einzig störend war, dass es keine Treppen gab und man immer auf den Aufzug angewiesen war. Im April leider auch nicht allzu viele kulinarische Optionen in der Umgebung, aber das Hotel bot ausreichend Abwechslung für unseren Kurztrip. Alles in Allem eine Empfehlung wert.

I had a lovely stay here. The size of the room was very generous, it was clean and very comfortable. The area its located is excellent (!) but located on quiet street. There are lots of shops, restaurants and transport links in close proximity. The Reception staff was lovely and friendly; Check in and check out processes was efficient and professional yet friendly. Two constructive points; the pillows were too soft for my liking (even using two pillows did not help) and not sufficient lighting...

The location is truly amazing being right next door to the Brandenburg gate. We had heard that this was a superb hotel to stay in and it was.

This hotel is convenient for all transport connections. The dining room is very nice and food consistently good. Bedrooms are spacious and very quiet and beds comfortable. The only minus is the lack of cupboards and storage space, not enough for one person so you need a suitcase to use as storage and for a couple, not acceptable. This is a shame and shortsighted by the management as it lets down an otherwise very good hotel.

We did ask not to clean every day, but the they missed to clean in-between. On the day of departure staff knocked on the door to ask if it was ok to clean that day, and I had to bring to their attention that we’d be checking out soon. It wasn’t a big issue, just noticed that front this wasn’t well managed. Also, some of the cleaning staff wasn’t speaking English nor German. So, it was difficult to communicate. Otherwise very happy with the stay. Receptionists are very attentive. We loved the...