"When we entered our first room, the door appeared to have been pried open at some point, there were very evident stains on the duvet covers, and it appeared as if someone had been lying on the far side bed. Upon closer inspection of the duvet covers, I found actual dried BOOGERS stuck to the duvet cover on the far side of the bed; I immediately requested a new room!! Upon entering the second room, AGAIN, there were evident, large stains on the bed closest to the door and what appeared to be a mouse dropping. As I inspected the bathroom, I found hair in the sink and a dirty toilet. After showing staff photos of what I had found in each room, I demanded a refund, and reserved the last room available at a Holiday Inn Express. "