6/10 - Được
Bryan
Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
09/05/2026
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall the place is very nice place but there are some expectations you need to manage & issues the hotel needs to address.
Expectations:
- Hotel advertises shared resources, so you may need to travel to other hotels/buildings on premises to access those facilities i.e hot tubes, arcade
- pool looks great but the water park is far superior. the pool closes a few hours after the park so you only have a small window to take advantage of it if you go to park.
- you can’t charge a lot of the activities to room & staff are not open about what you can do at hotel. You will need your card as they also don’t take cash.
- not all activities are available & we only got a message after booking about what wasn’t available. You may need to be strategic about when you come if there is a specific activity you want to do.
Issues:
- There are maintenance issues. Our toilet door knob broke, the fridge was humming loudly & we couldn’t find where to turn it off. There were other small things and it just built up to feeling that someone needed to do some work.
- the rooms need better sound proofing as we could hear everything from floor above & corridor. Someone checked in upstairs & we could hear their phone getting
messages at night.
We had a great stay & the resort facilities are still part of the cabanas package. I just hope that it improves so the hotel matches the overall resort.
Bryan
Lưu trú 2 đêm vào Tháng 5, 2026
