Tìm Căn hộ tại Syerston

"Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

"My experience at this hotel was extremely disappointing from start to finish. Upon arrival, I was unable to access my room because the door code provided did not work. I had to contact reception and wait approximately 10 minutes on the phone before a replacement code was issued. Unfortunately, the issues did not end there. The bed frame had a sheet of plywood protruding from it, which caused me to injure my knee the following morning. I reported the matter to the hotel and was offered either a...

"Excellent apartment. Clean and tidy. Could benefit from a welcome pack with takeaway menus."

"We did not receive the check-in details via e-mail so could not check in and ultimately not stay overnight. The phone number that was with the booking was supposed to be a helpdesk with the operator being anything but helpful. We had a look for help at the property but could not find anyone on two separate occasions; we were also astounded to discover that the accommodation was in the middle of a wedding venue and NOT the wedding we were attending. We did manage to find a mobile number for...

"Felt very safe in gated area"

"Good stay lovely property although the only issue was that the toilet wouldn’t flush without lifting the cistern lid "

"Fundamentally this should be a nice apartment, despite the tiny twin room. Living area and kitchen were nice and the main bedroom and the bathroom were both spacious. The main problem was that the toilet flush broke the first time it was used: the button that needed to be pressed got stuck and wouldn’t come back out. So the cistern wouldn’t refill and the toilet couldn’t be flushed. I dialled the contact number and it went to answer phone. I dialled the emergency contact mobile number and...

"Great place to stay. Spacious, well equipped with comfy bed and lovely bedding. Quiet area. Felt safe and secure. I'd recommend and would stay again. "