Search Hotels Near The Russell House, Boston

"EXCELLENT customer service: loved how the staff comes in the evening to turn down bed, put out slippers, leave chocolates, and ensure purified water is available in the room."

"Its 30 degrees out and the heat didnt work. The concierge didnt care. They didnt have real blankets and when I went to get more - I was given a flimsy cotton comforter which was as warm as a sheet. The hotel is loud due to fact its literallg over the highway - and their noise cancelling machine didnt work. Its insanely difficult to load and unload - and they made it worse by blocking any of the unloading parking spots. And now - they even charge you 30 bucks extra to park overnight. I dont honestly know why anyone would choose to spend decent money here. "

"Hotel was under renovation. Other than everything was great . Renovated room I stayed in was excellent. The area location is about a 7 to 10 minute walk from dining/shopping"

"It was ok"

"It would be nice if my reservation was there, I didn’t get to stay, thank you very much Expedia!"

"The hotel was clean and is good hotel to crash if you’re out most of the town. Its close to the Porter Square train station"

"Terrific hotel with friendly staff and perfect rooms. Easy walk to multiple dining options but the hotel restaurant is quite good as well (make reservations though). Looking forward to our next stay there!"

"The room was cleaned; requested a room with a microwave—was placed in a room with no microwave—was told by staff the room had been pre-selected—was gaslit. "

"very clean room"