Search Hotels Near The Westchester Mall, White Plains

"clean "

"We Didn’t eat the breakfast at the hotel.so can’t comment "

"Yes"

"Room was very clean. Staff was very pleasant. Definitely will go back and stay."

"You will find poor service from multiple individuals. This was a Ritz Carlton but no longer. Expect a low level of service where people are trying to do the minimum and are okay with getting low reviews."

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."

"Brand new space. Our room was so clean!! Smelled clean. The location is perfect and walkable to restaurants, bars, grocery store. The game room was so much fun. Our host was the absolute best. Excellent communication from start to finish. Excited to return."

"Stayed for 5 nights. The air filter was absolutely polluted with dust, it looked like it hasn’t been changed in a year. Our son got an allergic reaction to the dust and had to take him to the ER during our stay. One of the beds did not have a comforter which we reported upon arrival. We were told for 3 straight days that it would be delivered and was not. It was finally delivered as we were checking out. I am a work traveler and have seen it all but the service and cleanliness were way below acceptable standards. Would not recommend. "

"did not respond from the morning day of check-in. Responded to me all the way up until the day I was supposed to stay in the house do not book with these people they are scamming"