Khách sạn White Plains

"Room was comfortable and clean. It was really hard to find the entrance and parking garage. A note on the only first floor doir sayng "The entrance is on Ogden Avenue <--" is not sufficient. Please tell guests they need to go down a block, up the hill, turn right to find the entrance. How about signs on the street? A call button? Person who answered the phone number provided by Expedia for the hotel must be Hilton corporate because she did not even understand my question."

"This was one of the nicest hotel stays we have ever experienced. We arrived early for check-in, and Brian at the check-in desk was very helpful in allowing us to go to our room early. The room was very clean, and the bed was very comfortable. Breakfast the next morning was plentiful and very tasty. All in all an excellent experience!"

"Great place"

"Clean and efficient"

"A great place to stay if you're in the area."

"The front desk staff could be a bit more professional. When I arrived there was no one at the front desk and then when they realized I was standing there, I was ignored while they were talking in the back office. Breakfast was the usual minimal stuff. Oh well... you get what you paid for."

"Everything was fine until I checked out and did not receive my full deposit due to “amenities fee” per the representative that was working today on 5/31/26 at 8:50am. By the way he was not helpful and what he explained made no sense. The fee he explained is for parking and the “complimentary” card they give out to get tapas at their restaurant. So I asked if I didn’t use it, would I still be charged? Why should I pay to park here, I stayed two nights. Ridiculous! The staff when I checked in and...

"The bathroom needed to be cleaned, and the hallway's had bad smell."

"I would recommend to everyone to go there"

"Rooms had strong smells of smoking and bleach. Breakfast has limited options: just doughnuts and bagels and coffee."

"I gave it a 3 out of 5 because the facility generally did a decent job. Rooms were clean, desk agent was pleasant and helpful. While I expected a pet fee, I thought it was high and concluded that after our experience, they didn't do much to earn it. Plus, it was not easy to determine whether the hotel was pet friendly on the Expedia site and there was no mention of a pet fee that I could find and I actively looked. (I found a pet policy on the hotel website but did not know what the fee was...

"Nice clean room. Helpful staff. Nice breakfast buffet included. Right next to the thruway but didn’t hear the traffic at all."

"Awesome place"

"Great stay…."

"Needs renovation badly"

"Clean rooms a little high priced"

"I had to park on the street and I had a Handicap Placard yet I still received a ticket for $125 I have photos that would blow your mind "

"Greeted by reception they recognize us from all our stays. Room very clean and bed was very comfortable. The breakfast was delicious as always. There are plenty of options. Our favourite place to stay in Whiteplains."

"Great stay!"

"All was good but the restaurant. Breakfast was poor."