Search Spa Hotels in Thermal

"Stayed here with my family and it was a nice getaway. The amenities were great, the staff was helpful and quick to help with any issues. With that said, some issues we had was: - when we checked in to our room, we realized they had us at the second floor and that was troublesome with 2 toddlers and our luggage. - when we got into our room, we saw that there were multiple food/trash particles (raspberries, chips, bottle caps) in the crevices of the bed/fridge area. Paint chips were in the shower as well. They came and helped us to another room, bottom floor & helped with our luggage within 15 minutes of us calling them. - lastly, not a deal breaker, but if they knew we were traveling with kids, perhaps put us on the first floor or a building closer to a pool that’s not “adult pool.” (They have 3 pools and we were placed next to the adult pool, and had no idea it was even an adult pool until another guest had to tell us off) a bit annoyed, but luckily he was “nice” about it. Those were just some minor issues, and was happy that they took care of our room situation. Will be back again for the amenities. "

"The food was removed so fast we couldn’t have breakfast one morning. Too fast, not very pleasant!!!!"

"Hot tub and pool a ok, the tile and up keep around the pool needs severe maintenance."

"The resort was so perfect. Friendly staff, great food, clean and plenty to do. We will definitely be coming back!"

"Breakfast menu good"

"This was hands down the best experience we've ever had in this area. It all kicked off at the front desk and Jeremy was the absolute best at representing the Hyatt brand. He was super professional, friendly, and knew everything about the property, including its history. Just everything you'd expect from a place like this and then some. The room was top-notch! It was huge and spotless. The pools were also great, and there was loads of seating within a few steps of the pool. Overall, our stay was just amazing and we'll definitely be back."

"Great staff. "

"Clean bur beds were not comfortable. The parking is very limited. We had to park on the street 1 block away."

"Our "