"The highlight of my stay was the amazing and friendly staff/team who went above and beyond to accomodate every request. They were so welcoming and pleasant every time we came back after a long day of travel. Location was AMAZING- could not be better. Would definitely come back. Price was also ..."

"親切でフレンドリーなスタッフがこのホテルを価値あるものにしています！私たちが到着した瞬間から、安全で快適に感じました。このホテルは大きくはなく、すべての最新設備があるわけではありませんが、清潔で、旧市街の中心という素晴らしい立地にあります。どこへでも歩いて行けます。毎日美味しい朝食が用意されており、小さなビュッフェですが、選択肢も美味しかったです。冒頭で述べたように、ここで出会ったスタッフはベトナム旅行中で出会った中で最高でした。頼めば親切で助けてくれましたが、押し付けがましかったり、干渉してくることもありませんでした。私たちは1000％またここに泊まりたいと思っています。ハノイ・ロイヤル・プレミアムホテルでの滞在の一瞬一瞬を楽しみました。"

"Very nice to stay in this hotel.. will come for next trip in Hanoi. Staffs are very kind, especially Ms. Jolie, Chloe at reception, Mr. Marco, Enzo and Alberto at front door, and Ms. Bella and Alice at restaurant. They are super kind and helpful while We stayed.. Foods was delicious, hotel condition ..."

"Breakfast was great Hugh is a wonderful concierge he is calm and profeesional takes time to listen to listen to your needs and takes appropriare measures to facilitate requests Tyson with his upbeat enthusiastic attitude is also quick to look for ways to enhance your stay Friendly and fun to be around ..."

"The staff are friendly, helpful and commit to hospitality services. Helpful in designing and facilitates the tours and focus on visitors needs. Many thanks goes to Mia, Celina, Cindy."

"This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were ..."