Shibuya, a neighbourhood in Tokyo, is home to Mugenzaka by Tranova. Tokyo Imperial Palace and Sensoji Temple are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Tokyo Bay. Looking to enjoy an event or a game? See what's going on at National Stadium or Nippon Budokan. Visit our Tokyo travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Mugenzaka by Tranova
Each apartment features a washing machine and a kitchen with a fridge, a stovetop and a microwave. Free WiFi and a hairdryer are among the other amenities available to guests.
Mugenzaka by Tranova offers 10 accommodations with a hairdryer. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
MugenzaMu
Mugenzaka Tokyo
Mugenzaka Apartment
Mugenzaka Apartment Tokyo
Frequently asked questions
Is Mugenzaka by Tranova pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mugenzaka by Tranova?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Mugenzaka by Tranova on 16 Mar 2026 start from 4.485.803 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mugenzaka by Tranova?
This property doesn't offer parking.
What time is check-in at Mugenzaka by Tranova?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Mugenzaka by Tranova?
Checkout is at 10:00 AM.
Where is Mugenzaka by Tranova located?
Located in Shibuya, this apartment building is within a 10-minute walk of Love Hotel Hill and Shibuya Crossing. Tokyo Tower and Meiji Jingu Shrine are also within 3 miles (5 km). Shibuya Station is 8 minutes by foot and Naka-Meguro Station is 18 minutes.
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Reviews
Mugenzaka by Tranova Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 15 out of 25 reviews
10 - Excellent
15
Rating 8 - Good. 5 out of 25 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 25 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 25 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 25 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Michael
25 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was clean and spacious with good amenities in a quiet neighbourhood and convenient for the station too!
Michael
Stayed 4 nights in Sep 2025
10/10 Excellent
Gilberto
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, felt very safe, you say curated, heavy duty door with great bed. Very secure location with security code and elevator
Gilberto
Stayed 4 nights in Dec 2025
10/10 Excellent
Walloce
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good service apartment. Well equipped. Great location.
Walloce
Stayed 3 nights in Oct 2025
8/10 Good
Colleen
27 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Walking distance to shibuya station however, not an easy walk with luggages due to the hills and stairs. Overall, place was clean and modern.
Colleen
Stayed 1 night in Oct 2025
6/10 Okay
Ivana
28 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
There is no staff on site. But they do respond rather quickly to messages prior to and during the stay. The location is convenient and there’s a 7/11 right around the corner which is great. The room was a pretty good size for being in Tokyo too! Cleanliness was okay, and they have washer/heater which was great. Only thing I would’ve appreciated would be more accommodation for late checkout and receiving a little bit of mail while I stayed since there are mail boxes for each apartment.
Check in was a bit too complicated. There was a problem with them receiving my information in a timely manner. The physical check in was an adventure as well. We felt like we were on a treasure hunt for the key. Our transportation drivers both to and from the hotel could not easily find the building and could not park on the street. So we had to haul our luggage to and from the hotel for a block both times. The people who have the restaurant under the hotel are rude and we decided not eat there because they seem to dislike the people staying at the hotel for some reason. We were good guests, quiet and respectful so there is no reason for the restaurant people to be rude. The rooms were nice and clean. It was difficult to figure out how to have hot water consistently. The cleaning staff was friendly.
Daniel
Stayed 2 nights in Jan 2026
10/10 Excellent
Arturo
2 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this hotel. Good location. Nice and comfortable room. Clean and quiet.
Arturo
Stayed 5 nights in Sep 2025
10/10 Excellent
Ranjit
30 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a functional place. Very clean and all items needed for a comfortable stay we stayed twice on this trip. I’d recommend this
Ranjit
Stayed 4 nights in Aug 2025
10/10 Excellent
Thurein
19 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room,quite and nice home.
Thurein
Stayed 4 nights in Oct 2025
10/10 Excellent
Matheus
15 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommend. Everything is walking distance, would definitely stay here again
Matheus
Stayed 6 nights in Jul 2025
10/10 Excellent
Håkon
4 Aug 2025
Liked: Cleanliness, room comfort, communication
Perfect stay
We had an incredeble stay in a quite roomy (for japan) aparent. It’s well kept, clean, and in a cosy quiet neighbourhood just a few minutes walking from Shibuya center.
Highly recomend!
Håkon
Stayed 9 nights in Jul 2025
8/10 Good
Erica
18 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and comfortable. The only things I would suggest improving are the couch, as it was stained and a bit dirty, and the lock box for the key, which was a bit confusing.
Erica
Stayed 6 nights in Aug 2025
10/10 Excellent
Thomas
25 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
To wait till last minute just to release the address is simply not mindful of the requirements of international travelers. Adresses are required for Japan entry purposes. I don’t see any reason to withhold that till last minute. Check in procedures are not required in advance but the actual address to help with logistics and planning and for Japan visitor entry.
Thomas
Stayed 4 nights in Aug 2025
10/10 Excellent
Ranjit
15 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
This a great apartment for a family of 4. the space is tight since it is optimized for bed. But the plus of having a washer and a kitchen is a huge plus. We could travel light knowing that we could wash clothes. The apartment is very clean and well maintained with enough towels and napkins for us. The management company is very helpful and always provides prompt responses. The entry exit process was very well explained and seamless. A 11 mins walk to Shibuya station with a slight hill climb may be the only point to consider if you cannot walk. A 7-eleven store right by the apartment is very convenient.
Ranjit
Stayed 2 nights in Aug 2025
8/10 Good
Krystal
5 Mar 2026
Liked: Cleanliness, property conditions & facilities, communication
Room is clean and spacious for the location and conveniently located. The area around the apartment was very quiet. About ten minute walk to the center of shibuya. Trains and buses located conveniently. Good kitchen amenities.However, no paper towels or kitchen and bathroom towels. You will need your own laundry soap to do laundry.
Krystal
Stayed 4 nights in Feb 2026
6/10 Okay
Beronica
14 Oct 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Lo primero que debo decir es que este alojamiento no es un hotel, es más bien un Airbnb con un check-out a las 10:00 am.
Tuve una mala experiencia con la dirección, ya que cuando colocas el nombre del supuesto hotel (como ellos lo llaman), te manda a una calle paralela.
Llegué tarde de la noche al punto que indicaba el mapa y duré alrededor de 40 minutos buscando y preguntando a personas alrededor y nadie conocía el nombre del alojamiento. Escribí un mensaje a un número de WhatsApp y contestaron un día después :/ .
Luego de todo ese tiempo sin resultado, gracias a una de las varias personas locales a las que me acerqué, encontré una que tomó su celular con el mapa y me ayudó a buscar y, luego de 15 minutos, finalmente encontramos el susodicho "hotel". (Hasta la persona estaba confundida). Solo imaginen tener un vuelo largo para luego tomar un tren y, cuando finalmente crees que todo va bien, estás en la calle a medianoche buscando el alojamiento sin una recepción y sin nadie que te conteste. :/
A todo esto le agrego que hay hoteles de verdad más cerca de las estaciones y cruce de Shibuya a un precio mucho mejor. Solo tienes que darte una vuelta por un par de ellos y preguntar.
Así que toma todo esto en cuenta antes de reservar.
Beronica
Stayed 2 nights in Oct 2025
2/10 Terrible
Kelly
14 Jan 2026
Disliked: Communication
Kelly
Stayed 3 nights in Jan 2026
10/10 Excellent
りお
29 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
りお
Stayed 1 night in Dec 2025
8/10 Good
Melissa
21 Dec 2025
Melissa
Stayed 2 nights in Dec 2025
10/10 Excellent
Luseny
2 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Luseny
Stayed 7 nights in Nov 2025
10/10 Excellent
Colleen
19 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication