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"The pool "

"Yes"

"Horrible broken elevator dirty linen. Unsavory characters. Loud parties. No phone no remote. Hole In lobby ceiling with water pouring down being collected in a trash can. People tiktokng in the lobby.Ruined my family Easter trip I have pictures as well "

"Lobby looked good so I had high hopes for the room. All I can say is the beds were comfortable. Bathtub needed a good scrubbing . Toilet was wobbly-was afraid I'd tumble off at some point. Outlet by sink was hanging out of the wall. Breakfast-yuck. Coffee machine was broken, but did see a new one being wheeled in when we left. "

"The room was clean. It's restaurants around and it's walking distance. "

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"Sparkly lobby, friendly front desk staff"

"Fresh food. Kind staff. Easy parking "

"We stayed at this property on 4/4-4/5. In town to visit our son, a student at UNCC. We chose it for convenience. Very close to the University. Very cheap. 90.00. Upon arrival, we were disappointed at the age of the hotel, not modern, old dirty furniture, dirty/worn carpet on floors n rooms & lobby eating area furniture, although no food is served there and hallways carpet. Dirty. Our room, 235, had a musty odor. Our primary complaint was that, there was a USED/SOILED wash cloth drapped over the shower from the last guest. GROSS!! So housekeeping is a NON FACTOR! We didn’t see the dirty washcloth until it was time to shower the next morning. This made us feel like they probably didn’t change the sheets. I complained to the General Manager, Dennis, who was EXTREMELY DEFENSIVE & RUDE!! He offered a 20% for the dirty wash cloth and said if I didn’t like the hotel, I shouldn’t have stayed there and should have asked for a refund when I arrived!!! How??? It was prepaid!! The contract via Expedia, was that it was no refundable at that point! Nonetheless, I will be filing a complaint with Corporate for Sonesta. Website pics represent a modern hotel. It’s old and needs renovations that align to the website pictures and EFFICIENT HOUSEKEEPING!! Do not stay here if you like cleanliness and a modern or up to date hotel. KM, Raleigh NC"