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FirstName Toulouse

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

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Lobby
Lobby
Room (Family) | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Point of interest
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym
The current price is 3.052.503 ₫
3.577.533 ₫ total
includes taxes & fees
19 Aug - 20 Aug

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Family)

Premium bedding, pillow-top beds, in-room safe, desk

Room (Family)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Map
84, allées Jean Jaurès, Toulouse, Haute-Garonne, 31000

What's nearby

  • Place Wilson - 8 min walk - 0.7 km
  • Capitole de Toulouse - 11 min walk - 0.9 km
  • Basilica of Saint-Sernin - 12 min walk - 1.0 km
  • Place du Capitole - 12 min walk - 1.0 km
  • Cité de l'Espace - 8 min drive - 5.8 km

Getting around

  • Marengo SNCF Station - 4 min walk
  • Toulouse Matabiau Station - 5 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪Délirium Café Toulouse - ‬3 min walk
  • ‪Café Jean - ‬2 min walk
  • ‪Restaueant Sw - ‬1 min walk
  • ‪Le Comptoir Gourmand - ‬4 min walk
  • ‪Soleil d'Hanoi - ‬3 min walk

About this property

FirstName Toulouse

Upscale eco-certified hotel near Place Wilson
Located close to Place du Capitole and Basilica of Saint-Sernin, FirstName Toulouse provides a terrace, an art gallery on-site and an arcade/games room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Local cuisine breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, games and luggage storage
  • Secured bike storage, a front desk safe and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • 48-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • 2 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Isakaya
  • Le Bada
  • Le Hub

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Foosball table
  • Games
  • Gym
  • Piano
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5,920 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 12 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Pullman Centre
Hôtel Pullman Toulouse Centre
Hôtel Toulouse Centre
Pullman Toulouse Centre
Pullman Toulouse Centre Hotel
FirstName Toulouse Hotel
FirstName Toulouse Toulouse
FirstName Toulouse by Hyatt
Pullman Toulouse Centre Ramblas
FirstName Toulouse Hotel Toulouse

Frequently asked questions

Is FirstName Toulouse pet-friendly?

Yes, FirstName Toulouse allows dogs (limit 1 total) with a maximum weight of up to 12 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at FirstName Toulouse?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at FirstName Toulouse on 19 Aug 2025 start from 3.052.503 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at FirstName Toulouse?

Self-parking is available for EUR 25 per night.

What time is check-in at FirstName Toulouse?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at FirstName Toulouse?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is FirstName Toulouse located?

This family-friendly Toulouse hotel is located in the entertainment district, within a 15-minute walk of Place Wilson, Place du Capitole and Halle aux Grains Theater. Basilica of Saint-Sernin and Church of the Jacobins are also within 1 mi (2 km). Marengo SNCF Station and Toulouse Matabiau Station are within a 5-minute walk.

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FirstName Toulouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 875 reviews
Rating 8 - Good. 270 out of 875 reviews
Rating 6 - Okay. 52 out of 875 reviews
Rating 4 - Poor. 21 out of 875 reviews
Rating 2 - Terrible. 4 out of 875 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and cleanliness was excellent! Will stay there again
Stayed 3 nights in Jan 2025

8/10 Good

Saliba George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean comfortable however it should show that Hotel Lobby and public areas are under renovation. Fulll renovation
Stayed 1 night in Apr 2025

8/10 Good

CHIH-MING

Liked: Cleanliness, staff & service, property conditions & facilities
this hotel is under construction
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, country, staff, food, loved it.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a quick look-see around the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and very helpful. Good location
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a city hotel, great service at the front desk. Very convenient for the train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Raissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Adrien, were very helpful and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great room. Easy parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Michele

Liked: Amenities
Very modern, spotless, very friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. The service was fantastic! Toulouse was a beautiful new town for us to discover and the Pullman staff was delightful.
Stayed 7 nights in May 2024

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to the staff for helping us find great places to eat in town!
Stayed 2 nights in Nov 2022

10/10 Excellent

Ayad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location at the edge of the old city. Very friendly and helpful staff. We really enjoyed our one day stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and spacious for a European hotel. Staff were excellent!
Stayed 2 nights in Jun 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Amazing hotel, the location is excellent right in the heart of Toulouse. Room was spacious and spotless. All of the hotel staff were brilliant and nothing was too much trouble for them. Cocktails in the hotel bar were lovely and would recommend the breakfast which is plentiful with great choice. Would highly recommend this hotel if you’re thinking of staying in Toulouse.
Stayed 3 nights in Jun 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff extremely nice and helpful
Stayed 1 night in Jul 2022

10/10 Excellent

Bedan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and great staff. Really pleased
Stayed 3 nights in Feb 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
All The staff were really great. Very Early checkin after a 4am start to the day was a godsend.
Stayed 1 night in Jul 2023

8/10 Good

Noor

Liked: Cleanliness, staff & service
Disliked: Amenities
The Aircon wasn't working and the mirror in the toilet was chipped, I wanted a late check out and they charged for it..
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A liitle too sparse for shopping and eating. But I am old.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but had to wait for bar service!
Stayed 3 nights in Apr 2024

6/10 Okay

Manjeet Kaur

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was mediocre at best.
Stayed 2 nights in Jul 2023

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit

Check in was exceptionally friendly and informative. We had three rooms and everyone was very happy the bedrooms were spotless. We will return for sure.
Stayed 1 night in May 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, room comfort

Excellent !

Excellent !
Stayed 1 night in Jan 2024