Khách sạn Townsend

"Great place for a quiet stay clean rooms and nice pool."

"The staff was friendly and helpful. I get it is not a 5 star hotel, but the wifi was hit or miss. We noticed a lot of gnats, fruit flies, and sugar ants in the room. I was a little confused about them telling us to come to the lobby for breakfast in the morning and it was just a simple continental breakfast. I tried the coffee in the room beforehand and tossed it because the coffeemate creamer packet was bad. For $163 a night, not worth it."

"The office closes early. I arrived around 8 pm and had to call to check in. The process was easy once I reached the person but I didn't receive instructions in my email. I liked the three pools and the grounds were nice. Centrally located in Townsend, with approximately 20-30 minute drives to Gatlinburg/Pigeon Forge."

"Room very clean with numbered parking right outside room door."

"The location was everything we needed. The room was clean but we had tiny flies all in the room. There was a strong smell of pot the whole time we were there. I can’t do a review on breakfast because we didn’t eat there but the facility was clean. The only draw back was the flies and strong smell of pot from others staying there. The location was perfect and the room was clean."

"Our experience here was absolutely what we were looking for . A little confusing with the doors . But all together a good ."

"The cabins are so nice, and well equipped. The on-site restaurant was awesome! It’s within walking distance to shopping and restaurants. We loved it and will definitely be back."

"Very cute, modern and intimate setting! My husband and I enjoyed our stay so much! Would definitely recommend and/or book again! "

"We were surprised that for a very high property fee. There was no ice no ice trays no coffee no amenities on the property at all. Also, GPS does not get you to the property. We had to download an app on our phone and in just reading the description of the property were able to get directions, however those were even wrong as it said to turn it to Phillips 66 gas station and it has been a gas station since 2018 "

"Everyone was very professional. Restaurant breakfast buffet was great. Very convenient when getting ready to fly, or coming back."

"Property almost looks brand new. Easy check in! Check was a breeze also. Room was very clean and smelled fresh. Bed slept pretty comfortable and AC was cold. I will definitely book here again my next visit to Knoxville, TN."

"This property is in a great location with easy access (traffic light) onto the parkway. It was very clean and beautifully landscaped. From the moment we walked in the door and throughout our stay we encountered very friendly and helpful staff. Breakfast every morning was good and well stocked. Our room was clean and nights were quiet - no traffic noise - and we were fortunate to have had quiet neighbors. We will definitely be back."

"The room is spacious and clean. The kitchen functional and well equipped with the basics. The breakfast was not the greatest and it took them a while to replenish certain things. Overall the hotel is welcoming and great for a family vacation."

"Clean room, good air conditioning, great staff. The ducks outside are fun for the kids."

"Great place!"

"Unfortunately, this morning my sister when to the bathroom and felt something crawling on her neck, when she swatted away it was a live bed bug, for what she came out of the bathroom to let us known and get off of the bed.…We started looking the mattresses and all corner through our phone flashes, we found 3 more bugs bed on the wall and bathroom. We collected the evidences and shared with the receptionist, and left immediately."