Khách sạn Townsend

"We were only there for a quick weekend, so we didn’t really get to use the amenities. Staff was great, rooms were clean with great AC. Easy in and out. The only thing I would recommend (and it may already be in the works. I know they’ve been updating) is the mattresses. Very old, springy mattresses. And maybe a bear proof dumpster easily accessible to the front row of rooms. We had some poopy diapers, and we hate putting them in the trash in such a small place. Very small things that very...

"Staff at reception was not friendly but everything else was great. That staff member just needs additional training."

"The pool was not clean an we couldn't use it. Other that that we enjoyed our stay."

"Our room was clean when we arrived and cleaned daily during our stay. The beds were very comfortable . The only improvement could have been a brighter light over the sink. I would totally recommend staying here."

"Parking was great, had teh essentials in the room to be comfortable"

"Yes"

"Quiet, peaceful place just outside of Cades Cove, stunning views."

"Wonderful experience!! Great property, our cabin was so awesome! The Bistro was fabulous!!"

"We were surprised that for a very high property fee. There was no ice no ice trays no coffee no amenities on the property at all. Also, GPS does not get you to the property. We had to download an app on our phone and in just reading the description of the property were able to get directions, however those were even wrong as it said to turn it to Phillips 66 gas station and it has been a gas station since 2018 "

"It was quite and near the places you can go."

"Wasn't aware they were a "motorcycle inn" so was not expecting the motorcycles coming in and out, esp at night. I had asked for a back side room and was told none was available. The room itself was one of the cleanest room I have ever stayed in, that was a pleasant surprise."

"Very clean hotel. Loved it."

"First time here everything was nice"

"Great spot if you are traveling with children!! Everything was excellent! There is so much for the whole family to enjoy!"

"Breakfast was awesome and very clean"

"Place was so welcoming and inviting with a very cozy living room/front desk area. Fun Appalachian/Black Bear (“Appy”) theme all throughout hotel. Staff very friendly and helpful—even got an earring for me that had fallen down the drain. Adirondack chairs out front to enjoy view from. Swimming pool looked super fun with an swirly tube slide and fountain in the middle. Continental Breakfast included but there was also a Flapjacks restaurant next door. Also great about this place is that it’s near...