Search Hotels Near Trentham Gardens, Stoke-on-Trent

"Everything was excellent"

"There was a problem with the heating, when we informed reception a heater was bought up immediately .Allstaff we friendly and informative. The rooms were clean and comfortable "

"Clean and comfortable room with enough outlets for a large group. Plenty of room, bed was excellent, and the room came equipped with many amenities laid out in an attractive manner. I was very comfortable there and will definitely use it as my home base when I visit again."

"10/10"

"Nice place"

"The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but everyone has their own preference. We shared the house with 2 ladies the first night who were really quiet. The second set of guests were much noisier; banging cupboards and doors early in the morning, but that isn't down to the host. I would definitely stay here again if I was in the area. The only thing I would improve is the communication. We drove 4hrs and despite messaging and calling a couple of times it took a long time to get the code for the key safe. "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"DO NOT BOOK THIS PROPERTY! AWFUL SERVICE. I booked this property for me and my friends and the booking was cancelled LESS THAN TWO DAYS BEFORE. I was promised and refund and have been chasing this for the last month and the property is completely UNCONTACTABLE! Hotels.com have not refunded me nor will they unless the property replies! Hotels.com has now given up and I have lost over £400! DO NOT BOOK HERE!"

"For the money it’s great could have done with a blind as if you open the curtains everybody can see in so we didn’t the whole time which made it quite depressing but like I say that is it apart from that it was great thank you "