Search Hotels Near Hide And Speak Maze, Stoke-on-Trent

"Although the message said someone would be there to greet me, I wasn't sure who, so followed the instructions for the key collection with no problem. Room very spacious, but could do with a socket near the bed and blackout curtains with the bright light in the back. Tried to watch TV, but there were no channels, but was able to watch iPlayer etc instead. The instructions about leaving were a bit confusing. I tried the key safe outside the room, but it didn't open, so I assumed the message meant leave the key in the room, which I did. Later on I did wonder whether I should've put it in the key safe where I actually picked it up from. Apologies for rushing out and forgetting to take down my bowl and wash it up."

"The staff were all very friendly and helpful, the room was very clean, the hotel was ideal for us because we went to the football match."

"The breakfast menu was great but the dinner menu lacked vegetables and healthier choices. The beds are great and plentiful hot water. The staff was fabulous. All very friendly and helpful. I like the premier inns for their affordability and comfort"

"Comfy room with extra pillows on the bed was wonderful. Nice toiletries provided and I especially appreciated conditioner for hair. "

"No food available on site,no cameras switched on for car park safety,crack in bathroom sink with units tired . All furniture tired and old. Tv we’re old and small.coat hangers missing and damaged. Very noisy residents made it hard to sleep "

"The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but everyone has their own preference. We shared the house with 2 ladies the first night who were really quiet. The second set of guests were much noisier; banging cupboards and doors early in the morning, but that isn't down to the host. I would definitely stay here again if I was in the area. The only thing I would improve is the communication. We drove 4hrs and despite messaging and calling a couple of times it took a long time to get the code for the key safe. "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"DO NOT BOOK THIS PROPERTY! AWFUL SERVICE. I booked this property for me and my friends and the booking was cancelled LESS THAN TWO DAYS BEFORE. I was promised and refund and have been chasing this for the last month and the property is completely UNCONTACTABLE! Hotels.com have not refunded me nor will they unless the property replies! Hotels.com has now given up and I have lost over £400! DO NOT BOOK HERE!"