Khách sạn gần Trung tâm Mua sắm Triangle tại Charlotte

"Nothing has changed. They have the front desk guy , who is rude and takes money from deposit money and never refunds the full amount. Owner answer diplomatic answers to reviews but never pickups calls or returns them. It seem the front desk staff Mr. D is related to the owner that’s why there is no accountability for rude behavior and missing money"

"Totally enjoyed my stay. Our room was clean and comfy. The only problem was our room, 125 was near the eating area and it got noisy at times."

"We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and...

"For the price, the room was starting to show wear: peeled off wallpaper in a corner of the bedroom area, rust-ringed shower drain and faucet. The property has crowded parking and now charges $10 a day to park. Pluses: friendly staff, convenient location, great breakfast, and a nice outdoor pool."

"Clean, great location"

"The Duke Mansion was absolutely stunning and we had a wonderful time."

"We liked very much having a double bedroom suite for my family. Except one, the AC controll of each room? The bedrooms were both a little stuffy, and No way to open the ceiling vents? Other than that issue, we were pleased with our accommodations. Thank you"

"Everything was good"

"Very pleasant experience. It's worthy noting that we had a small billing issue after checkout and it's nice that the management team quickly responded to solve the problem. Will definitely stay again."

"Excellent. My New go to in Charlotte"

"clean room...staff was great !"

"This hotel is in a great location, a lot of options that are walkable which is good because it’s a pain to get your car out. The valet staff are good it’s just hard to get in and out and there’s not much room for parked cars. The lobby is located on the 13th floor where the bar is, and while that has great views and it’s a fun atmosphere it’s not a great place for the lobby. Usually I stop by on my way out and use the amenities or ask questions but it’s not on way out and it’s inconvenient....

"This was a very convenient location. Friendly staff and clean property. Loud ac unit was the only negative"

"Clean room"

"Presentable."

"The dining room and bar set-up were very misleading. It is obvious by the looks of both the dining room and bar that there at one time were both a full breakfast bar and a full cocktail bar. When I called back in January of '26, a lady at the front desk asdured me that they served breakfast. The day after I arrived, I went down for breakfast but was tod by a staff member that they "never served breakfadt". B.S.! She flat out lied to my face. Other than that, my stay was mostly fine. The AC...

"Parking was great. The facility was very humid and poorly ventilated in the bathrooms. However, staff was helpful when we requested additional items. The breakfast staff were awesome and handled additional requests with no issue. The night manager was also very nice and accommodating during check-in."

"Could not understand why they have plastic knives and forks on the weekend and paper plates at breakfast??"

"Location was great but parking was over the top in all of Charlotte. Breakfast was good. Room was a bit dusty and loud due to location."