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"The service was first class. From the minute we arrived, Filipa made us feel as if we were the most important guests in the world. Super helpful, greeting us each morning with bottles of water to start our day, directions, reservations, etc. She and the staff couldn't do enough for us. Rooms were well appointed, incredibly clean with large bathrooms for a European hotel. Breakfast was included and everything was made fresh to order. We can't wait to go back!"

"New feeling very clean hotel in a tourist- heavy area"

"We had an excellent experience here at the Chiado Arty Flats. From check-in they were alert, attentive and informative. They were helpful throughout our stay (printing something for me when I had no access to a printer) and welcoming throughout the stay. The apartment was comfortable and a good size. We did have some louder noises through the night from some of the near by establishments but this did not interrupt our sleep. We felt safe in the the neighborhood and local businesses and...

"Fantastic restaurant on site as well"

"Location"

"Our stay exceeded every expectation. The level of hospitality was exceptional from beginning to end. Housekeeping and room service were impeccable, with our room refreshed daily, and every staff member we encountered was kind, attentive, and genuinely welcoming. The dining experience was equally impressive. Every meal was beautifully presented and thoughtfully prepared, tasting just as wonderful as it looked. We were also pleasantly surprised with thoughtful touches throughout our stay,...

"Lovely staff, very clean rooms, excellent breakfast."

"Nice Hotel on a great location"

"We loved the hotel, it was so welcoming the staff were all friendly and willing to help the breakfast was very good lots of choice. It was very clean and the room was big and airy. The spa was a lovely bonus and the pool was really nice yo use after a day of walking. The hotel is also very central to everything easy walking distance to most things, don't forget to wear flat shoes due to the cobbles and steep hills . Definitely recommend"

"Ook heel fijn dat we van het zwembad van Martinhal oriënte gebruik mochten maken!"

"Met all our expectations. Would stay here again"

"Everything was great; the staff, the place and the location was superb. My only thing and I don’t know if it can be fixed is that the bathroom sometimes will have a tiny musky smell. I hate musky smells and maybe that’s why I am super sensitive to it. But, the entire place was very clean and my towels were changed daily. I will definitely go back and stay."

"First time in Lisbon and could not have asked for a better hotel! It feels more like staying in a stylish boutique Lisbon loft than a traditional hotel. I was so happy and surprised at how spacious the loft was. The photos don't do it justice! The bed was very comfortable, kitchen was a great addition (did not use it but would have if I needed to). Appreciated having more than one bathroom and the shower was perfect temperature and pressure. There was a complimentary bottle of wine on arrival...

"Our experience was amazing from the minute we checked in to the minute we checked out. The attention to detail is like no other. All amenities are provided and then some. 5 star treatment! Housekeeping and Butler service 24/7. We were treated like family, staff knowing and greeting us by name and warm smiles. We have travelled a lot and this hotel will be hard to top!!! This hotel is a class act!!!"

"Great place to stay! Would definitely stay again!"

"Amazing staff, great place. Stayed 3 nights then came back 3 weeks later and stayed for 2 more. Had a reservation elsewhere (The Lift) . Elevator out of service and smelly room). Hopefully I can get my money back but either way I highly recommend Nicola Rossio!!!!"

"Cute little hotel, within walking distance to everything you would want to see in DT Lisbon. The separate bedroom from the kitchen/ living space was perfect. Unique wood doors to cover the windows making the room dark for sleeping. We would stay here again."

"Amazing hotel in a great location! Highly recommend!"

"Everything about this hotel was wonderful, from check in to check out. The staff was friendly and helpful, the rooms were clean and comfortable, the breakfast was great, and the location was perfect. Would definitely come back!"