Search Hotels Near Twin Lakes Golf Course, Oakland

"We booked this hotel since it was listed as having: 1. Two king size beds - True 2. Indoor swimming pool - false. The person at the front desk was surprised why it showed up as indoor when it was an outdoor pool and was closed. 3. Made to order breakfast - false, all they had was sugar cereal, bread, mini pancakes and eggs. The person in the kitchen gave a lot of attitude when I requested to have the pancake batter refilled. They didn’t have fresh oatmeal or waffles, this is no way “Made to order breakfast” 4. In-room phone - did not work at all. When we asked the front desk, they said they’ll send someone to fix it but did not. Other guests complained the same issue. 5. No default housekeeping - all hotels have room housekeeping, but here you have to ask for it which was new to us, which we found out when our beds were not made and room was not cleaned."

"We only had a muffin, coffee, and juice. It was pretty standard. The comforter on the bed had seen better days and it was lumpy where the filling had shifted and lumped together. There were two big piles of dirty sheets and towels on the floor in the hallway when we got there in the late afternoon and they were still there the next morning. The refrigerator dint work. Staff was very friendly."

"Not very maintained, elevator stopped working. Limited on towels and blankets. Pool was gross and no towels provided"

"Staff was great, overall building was excellent.. our shower was super difficult to get the temperature right and some garbage was missed under the bed but overall a great experience and issues were quickly fixed "

"Bad service. "

"Room was clean enough, shower door needs maintenance, in room coffee was awful, but lobby coffee was pretty good. Room temperature was hard to get right."

"If you want a microwave you need to request it "

"Very nice "

"Fresh stuff for breakfast but the pancake maker was terrible."