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"1. Room key did not unlock the door. Directions to the room were not given. Had to return to the desk to have the room key reprogrammed. 2. Toilet tank- flap broken on 1st flush. Water running. 3. Room safe- non functioning. Maintenence reprogrammed it and repaired the toilet. He was kind, polite, and repaired what was needed quickly. 4. The 2 The breakfast was fine. One could pick from what was available. The french toast sticks were deep fried & greasy. Room was mediocre. Mold on shower edges, sliding glass door needed WD40. Was VERY difficult to slide open. Needed to pull hard with both hands."

"Loved the pools and the ocean. Room was great lots of space. "

"Fantastic room and views! Will stay again"

"Would have liked a bit more housekeeping….never saw anyone. Only dropped off towels mid stay."

"The rooms were clean, well kept, plenty of towels. Shower and tub combo which is nice for people with small children. The staff was very friendly and helpful. I highly recommend this property and will stay again when in Charleston."

"Pools, beach, spa, all excellent; however, guests go up two flights of stairs to the lobby. Out front is just a circular drive for drop off. So every time you go to the car it is up and down stairs, including taking your luggage. Not really for seniors. It was not the usual lobby to say the least."

"Room was exceptionally small. Poor privacy-we could hear the guests in the room next to us. No hot water in the shower-guess if you like waking up with frigid water then you’re in luck! The only friendly people were our waiter and barista. Front desk person was very rude and the hostess at the restaurant clearly hates her job! We vacation to Charleston usually twice per year-first time staying at this hotel. Convenience to everything downtown is great, but wish the hotel stay would have been nicer."

"The stay was excellent I will definitely be back again "

"It was ok"