Khách sạn Uonuma

"ロビー・お部屋共にキレイで清潔感がありました。またスタッフの方々も気さくで丁寧な対応をしていただきました。 燕に行く機会があるのでここのホテルに泊まろうと思います。"

"いつきれい、スタッフ親切！"

"공간과 미식의 아름다움을 알려주는 곳입니다. 늦가을의 정취를 보았는데 눈 내린 겨울도 기대가 됩니다!"

"駐車場が凄く広い所で駅からもタクシーで割増料金で2300円でした。"

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"女将さんの接客すごく良いですね。 おばんざい形式の朝食が美味しい！特にご飯がすごく美味しい。 脱衣所の電気を勝手につけれないのが残念でした"

"This ryokan was one of the absolute highlights of our Japan trip. As a couple travelling with two young adult kids, it was the perfect place for all of us to slow down and recharge after Tokyo. The biggest highlight was the four private onsens — no reservations needed, yet there was always at least one (often even more) available. It made everything feel so relaxed and effortless. The ryokan itself is small, intimate, and incredibly well thought out, with beautiful attention to detail and...

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"スタッフはほぼ外国人でしたが、日本人らしいおもてなしをしてくれます。不便な場所でたどり着くまでに時間はかかりますが、だからこその良さがありました。建物や内装は写真よりも綺麗でおしゃれな雰囲気でしたよ♪周りに散策できる山々があり、子供達も楽しんでいたのでまたうかがいたいです！"

"食事がおいしいです"

"朝食のバイキングがとても美味しかったです。デザートもあり、和食と洋食どちらも美味しく特に揚げ出し豆腐が秀逸でした。"

"食事、客室、施設からおもてなしまで、全てが上質な旅館でした。"

"Easy walking distance to the ski hill. Breakfast was good. The room was clean and staff were nice."