"Our first time to Switzerland and Zermatt. After 3 plus hour train ride from Zurich was pleasant surprise to find the hotel was little steps from the train station. Staff was friendly and helpful at check in and we arrived in time for the afternoon snacks and beverages. Our suite was spacious. Full kitchen. Living room (only issue is we were not able to figure out how to turn on the fireplace! Wish the hotel had given directions on how to use). Also had laundry included, which was helpful because airline had lost one of our suitcases on flight into Zurich, so needed to do some laundry. Bed was comfortable and bathroom was spacious. No view of the Matterhorn from our room, but just a quick walk into town and we were able to see it and the next morning we took the Gonergratbahn, which was literally around the corner/and across the tracks from the hotel. So super convenient. While there are plenty of dining options around Zermatt since we had access to the full kitchen we went to the COOP nearby and cooked a meal in the room, which was a nice break from dining out every night. Breakfast was also included the next morning. Overall an excellent stay and would highly recommend. If we return to Zermatt, we would definitely stay again."
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