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"The hotel had a very bad smell to it"

"Excellent service, love staying here with my family"

"Couldn’t wait to leave…. One person was very friendly wish I had his name but not safe barely any amenities… the only covinience was its pet friendly "

"The staff is all family and they make you feel like family too! Such great people! The rooms are spacious, clean and lovely. Breakfast is cooked fresh, there is a hot tub and pool, and the grounds are immaculate! The hotel is high in the mountains so it is quiet and scenic. It is authentic Puerto Rico! We are planning another trip in November! "

"Very friendly staff from the house keepers to the bar tenders. I highly recommend this hotel. "

"The room was spacious and very clean. Friendly front desk and restaurant staff. Spacious parking lot. Would go back for sure."

"Clean Room "

"Travelers should know that these hotel rooms are in a hospital setting. "

"When arrived instructions were clearly listed for check in, upon walking into the property we were unsure if the room had been cleaned, under the beds has tissues and some a tips. Towels were not clean that were provided. This lead us to have to purchase our own. Water to shower was SCORCHING HOT and unbearable. The water will quickly cycle from cold to hot to BURNING hot with the only way to fix it was to shut off the water wait a few mins and do it all over again until shower was over. I reached out multiple times over my stay and didn’t get consistent responses regarding fixing the water, or the WiFi that was not working for the duration of my stay. In short, what I paid for was not ideal and caused for the stay to be more of a hassle. "