Search Hotels with Restaurant in Veracruz

"Room has musky smell emanating from air-conditioning."

"Room was alright. We have paid less and received more. There was an alarm for a tech room beeping all night. Can hear the people next and above us quite clearly. Lobby looks nice but room was meh. Restaurant very expensive for what you get. "

"There was an issue with the air in the room and the mini fridge (Sunday night). Maintenance checked, changed the filter, and performed other tasks in the ceiling. The next day (Monday), Deanna(hope the spelling is correct) called, and we went to check out another room, but it was the same. She was very apologetic and assured me she would get me another room. The staff brought some chocolate-covered strawberries. Tuesday when we came from our excursion, the front desk called(Tiffany) and we were moved to a much cooler room. She also left my mom's birthday cake and fruit. The bellman helped move our things. Thanks Deanna and don't desk staff...... Side note: The reason you did not receive five stars. Please talk to the young man who served our table (36)at the restaurant by the pool on Wednesday at 7:42pm. He needs to be aware that tipping is optional and that it depends on his service. Our total for two Linguine and a Cesar salad was about $49.54. We paid $50 cash, and he made a big deal because he did not receive a tip. My mom ended up giving him a $5 tip because he was making a big deal. We have no problem tipping if you deserve it and earned it ask the bellman, he received a $10 tip. I left a note on the receipt for him. Please let him know tipping is not mandatory it's the customer's money and discretion. His service did not qualify for a tip. ....... Other than that, all is well. "

"La habitación estaba limpia al llegar, con caja fuerte y nevera, el aire excelente "

"I had a great stay at this property. The room was very clean and well maintained, and the air conditioning worked perfectly, which made a big difference in comfort. The staff was friendly, responsive, and always willing to help with anything we needed. Overall, everything was smooth and easy, and the property delivered a very comfortable experience. The hotel does feel a bit dated in some areas, and the internet in the rooms can be somewhat unstable, which could be improved. I would definitely recommend this place to other travelers and would be happy to stay here again. Location is fantastic. "

"The rooms need to to be upgraded..Dont take your kids,its Not family friendly.property is boring..its more suitable for weddings and meetings"

"The bed was hard. Poorly lit areas unsafe conditions"

"Everything was great"

"The breakfast buffet was good and offered a good variety of Panamanian and American food. The hotel was convenient to dining and shopping. The room was clean, quiet and had good air conditioning. The free parking was good, and might be tight for a large vehicle, but there were plenty of spaces. The neighborhood felt safe. "