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"Front desk, breakfast staff all were friendly and helful. "

"Very nice hotel in downtown Zermatt. They came to pick us up @ the train station which was nice. Early check in and helpful with dinner reservations. Room is small but cozy and efficient. Everything you need. Downstairs is very Swiss. The spa is a great extra bonus. "

"I did not think breakfast was included"

"Great location. Few minutes walk from railway station. Close to the main street to enjoy convenient shopping and dining options, and stay quiet and safe at the same time. "

"Beautiful room with spacious area. Gorgeous decor. Cozy feel in lobby and grandeur dining room. Staff incredibly friendly."

"Amazing place, delicious breakfast, spa was amazing. 10/10 would recommend "

"Our room was great, we had a view of matterhorn from the balcony! Breakfast was great, although the bacon was a little salty, overall it was a great experience. Danke schon!"

"Great spot, close to the train station and easy to get to from anywhere in the city"

"We were visiting Zermatt for the day so we decided to park our camper van. Well we felt like a real bed and a shower and this hotel did not disappoint! The bedding was so comfortable. The rain shower was a dream! And the heated floors were lovely. Also so close to train station! And wishhhh we hadn’t already eaten dinner because the Italian restaurant looked incredible. But we did have a nice cocktail before bed. Staff was very friendly and all spoke English. "