Khách sạn gần Nhà hát Vivian Beaumont tại New York

"Our stay at The Wallace was great outside of check-in. We checked in around 4 AM, and the front desk agent was not warm or welcoming. He acted as though we were bothering him by checking in. This was very interesting, as before arrival, I informed the front desk via chat that our flight was delayed due to weather and that we would arrive after 3 AM. His behavior was very surprising. Outside of this experience, the stay was great. The rooms were spacious and clean, and the rest of the staff was...

"I would recommend."

"Maid never showed up to replace dirty dishes in sink, clean room, make the beds or disposed of garbage on daily basis. I reported large cockroach in kitchen. After complaint, several staff members showed up and cleaned everything but were unable to find the cockroach."

"Spacious rooms. Great location. Friendly, helpful staff. Reasonable rates, especially for NYC."

"The rooms are small, however it was very clean and the staff, especially Grace at the front desk, was very helpful during our stay. Lord, was the bartender that helped us on two different occasions and was very friendly and accommodating. The only con that I have was The view from our room. However, I suspect a lot of rooms have that same view of the city, which was mostly buildings and tops of buildings. We had left an item in our room after checkout and the staff was very helpful in having...

"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"Great find"

"Amazing hotel, staff make the whole experience, bar is great. Reception and concierge team are excellent, in particular Lauren who made check in a breeze. Gym and pool are excellent for a New York hotel."

"The room was very clean and staff was very friendly and helpful. Great location with Time Square only a few minutes walk. The air conditioning in my room didn’t work well so it was often too warm and it was the middle of June. I had to keep calling the front desk to send someone to fix it. While the fix was only temporary, the staff did work quickly to fix it each time. Also, there weren’t many amenities, but there was a cocktail lounge with live music and a couple of restaurants in the hotel."

"Great front desk service; on site restaurant is fantastic. Would definitely stay there again."

"Great Stay! I will be coming back"

"Front desk staff were excellent, very friendly and helpful. Sheryl (don’t know if that is how she spells her name) was particularly helpful and just very friendly and professional. The housekeeping could use some help but otherwise it was an overall great stay. Everyone from the reception to the valet/bell were very friendly. The valet arranged for a yellow cab to pick me up at 4am for my flight which was much better than an Uber pickup so I appreciated that. The rooms were very spacious and...

"Excellent overall experience"

"Excellent location. Close to Central Park and Times Square."

"コーヒーを飲めたのが良かったです。"

"👍"

"Room was clean. The carpet could be cleaner."

"Staff was wonderful"

"部屋は清潔でスリッパやドライヤーなど案外無いがちなアメニティも揃っていました。 ほとんど写真通りの部屋で、ベッドも寝心地良かったです。 スタッフも親切であちらから声をかけてくれ、差別を感じることもありませんでした。"