Khách sạn Volcano

"The staff were very friendly and helpful. The room was clean and tidy and the atmosphere was so cool. It felt like we were staying in a treehouse in the jungle! The provided breakfast was good along with the other snacks in the common area. Very cool experience!"

"Wonderful place to stay. Quiet, nice and clean. Thank you for running this business. "

"Rooms were clean and comfortable. Kitchen area could have been cleaner especially the dirty refrigerator. Excellent location to National park. Few restaurants in the area but very good food. For the price, I would visit again. "

"Easy check in, perfect location, our room was beautiful."

"Good little place to stay. Nice quiet location. Very close to the Volcano Park. "

"We adored the little rainbow falls rainforest cabin. We have been travelling for about two weeks and it was time for a short retreat before continuing our adventure in the Hawaiian islands. Luckily for us, the volcano erupted, and we got to sit on the front porch listening to the rumble in the distance after having seen the start of the eruption that morning at the rim restaurant before they evacuated everyone."

"The plumbing under the kitchen sink was broken which made the kitchen sink unusable. Tap water was not potable and there was no mention of this in the description when we booked. One pillow was missing a pillow case. Some of the dishes in the cabinet were dirty. "

"The National Park was very close. We did not need to use a work space. "

"Absolutely not what was described. There is no pool, it’s a magical waterfall "

"Parking was secured,the stuff friendly "

"Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+"

"Location was perfect to avoid Hilo traffic it you frequent to Volcano National Park or Mauna Kea or Kona. Kelly is an amazing host and her breakfast was amazing that personalized vegan/ vegetarian preferences as well. Kitchen was well stocked that guests can use for preparing their own meals. Hot tub is well kept and open till 10 pm. "

"Hotel was in good location in Hilo. From other reviews, they state this is the nicest hotel in Hilo. I would agree with that assessment, though the property could use a refresher. The area this hotel is located in is a bit rundown, homeless in the area. The hotel next door is shuttered which gave the area an abandoned feel. But I am not sure if there are any better areas in Hilo since it is a smaller town/city. Some food options in walking distance but I would recommend driving into town...

"Clean room, comfortable beds. Our only complaint was that we wanted to extend our stay by another night and the front desk could not do it without waiting for the reservation staff to arrive which wasn't to happen until 10am. Essentially we had to pack up, check out and be checked back in later. Needless to say we did not stay. "

"The checkin was only 1 hour long. Way too short. There were dead bugs all over the pillow and blankets. When the front office was told of this-they stated thwere was bug spray there and to just "brush off" the dead bugs. Totally unacceptable."

"Friendly, helpful staff. Room was clean. AC worked well. Parking was easy. Check in and out was quick. "

"We had a delicious homemade breakfast. The view from the porch is beautiful and we heard sounds of nature."

"Amazing, beautiful property. Wonderful inn keeper and amazing breakfast. Solo traveling and stumbled across this gem, and was greeted with the utmost hospitality."

"Stayed at Cabin Kai 4 (Dec 26–30, 2025). Affordable and located in a beautiful, peaceful area with free parking, water, and Wi-Fi (weak). Major concern: No window coverings for the floor-to-ceiling bathtub window or windows above the bed and coffee bar, resulting in serious privacy issues while bathing and sleeping. This was very uncomfortable. Remote location (45 minutes from Hilo); a car is required. No cellphone reception. No nearby restaurants or shops. Towels were not very clean, and...