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Surfeel Hotel Wakkanai

3.5 star property
Hotel in Wakkanai with 3 restaurants and 24-hour front desk

Choose dates to view prices

Surfeel Hotel Wakkanai offers a culinary experience across three distinct restaurants, complemented by a relaxing bar. Guests appreciate the convenience of WiFi and free self-parking, while the attentive staff ensures every aspect of the stay runs smoothly.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi
The current price is 1.893.287 ₫
2.082.616 ₫ total
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

High Floor Twin Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(38 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 43 sq m
  • Sleeps 7
  • 4 Single Futons

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Crown Suite, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 54 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Royal Suite, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Separate bath and shower
Toilet with electronic bidet
Hairdryer
  • 80 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Toilet with electronic bidet
Hairdryer
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed

Japanese Style Room

  • Sleeps 4

View all photos for Double Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non-Smoking

  • Sleeps 2

High Floor Twin Room, Non Smoking

  • Sleeps 2

View all photos for Triple Non-Smoking

Interior

Triple Non-Smoking

  • Sleeps 3

View all photos for Single Room Non-Smoking

Interior

Single Room Non-Smoking

  • Sleeps 1

View all photos for Standard Twin Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2

Crown Suite

  • Sleeps 2

Royal Suite

  • Sleeps 2
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About the area

Map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023

What's nearby

  • Hokumon Shrine - 9 min walk - 0.8 km
  • Wakkanai Park - 11 min walk - 0.9 km
  • Wakkanai Fukko Market - 17 min walk - 1.5 km
  • Wakkanai City Komadori Ski Area - 4 min drive - 3.5 km
  • Wakkanai Noshappu Aquarium - 6 min drive - 5.0 km

Getting around

  • Wakkanai (WKJ) - 18 min drive

Restaurants

  • ‪海鮮炉端 うろこ亭 - ‬12 min walk
  • カフェレストラン マリーヌ
  • ‪竹ちゃん - ‬5 min walk
  • ‪大王本店 - ‬7 min walk
  • ‪シーサイドレストラン yu〜来 yuura - ‬13 min walk

About this property

Surfeel Hotel Wakkanai

Property highlights
Surfeel Hotel Wakkanai provides amenities, such as a bar and 3 restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a vending machine and a 24-hour front desk
  • 7 meeting rooms, luggage storage and a lift
Room features
All 143 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and heating

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8.8 out of 10, Excellent, 615 reviews
The price is 1.708.812 ₫
1.879.693 ₫ total
8 Nov - 9 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Frequently asked questions

Is Surfeel Hotel Wakkanai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Surfeel Hotel Wakkanai?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Surfeel Hotel Wakkanai on 9 Nov 2025 start from 1.893.287 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surfeel Hotel Wakkanai?

Self-parking is free at this property.

What time is check-in at Surfeel Hotel Wakkanai?

Check-in start time: 1:00 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Surfeel Hotel Wakkanai?

Checkout is at 11:00 AM.

Where is Surfeel Hotel Wakkanai located?

Situated in Wakkanai, this hotel is within a 15-minute walk of Hokumon Shrine and Wakkanai Park. Wakkanai Fukko Market and Shingonji Temple are also within 1 mile (2 km).

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Surfeel Hotel Wakkanai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 256 out of 504 reviews
Rating 8 - Good. 185 out of 504 reviews
Rating 6 - Okay. 44 out of 504 reviews
Rating 4 - Poor. 15 out of 504 reviews
Rating 2 - Terrible. 4 out of 504 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, clean, well appointed room, really comfortable bed. The main downsides were the lack of heating which wasn't communicated until we arrived and a rather expensive, though good, breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast buffet was amazing and delicious at the Marine Restaurant, The Dinner at Anon was also spectacular I had Shabu Shabu and it was delicious, the staff ESPECIALLY Choong was very nice and Helpful 🙏🙏
Buffet
Local Specialties
Japanese pancakes and Syrup
Shabu Shabu
Stayed 1 night in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at this property, beautiful ocean view from my high floor room, breakfast buffet was very good.
Stayed 1 night in Oct 2025

4/10 Poor

ASAMI

Disliked: Cleanliness, amenities, property conditions & facilities
和室に大人3名で予約させていただきました。 2階の和室のお部屋でした。 大人3名にしては狭いですしホームページのキラキラした感じではなく古い様子のホテルでした。 窓から鹿や海が見えて素敵でしたが、天井がめくれていたり、お風呂場の鏡やドアに沢山の黒いカビのような様子の黒い汚れがあり、お風呂以外も全てが本当に綺麗なの？と勝手に不安になってしまいました。 徒歩にて防波堤ドームを眺めたり、道の駅に行けたり、コンビニにもすぐ行けて立地も良かったです。 朝食も予約なしで直接レストランに伺い支払いして食べる事も出来ました。 海鮮もあり大満足な朝食でした。 結果、素泊まりでこの値段とお部屋の様子だと次は他のホテルに泊まってみようと思います。 あくまで私の体感の意見ですのでよろしくお願いいたします。
Stayed 1 night in Sep 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食で海鮮丼を作って食べることができました。 景色もよく綺麗なホテルでした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfeel was very convenient, being two minutes walking from the Wakkanai train station.
Stayed 2 nights in Sep 2025

8/10 Good

Eiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かでゆったり過ごせました。駅近くで便利です。
Stayed 1 night in Sep 2025

10/10 Excellent

nobuya

Liked: Cleanliness, staff & service
ケーキショップはお勧め
Stayed 1 night in Sep 2025

10/10 Excellent

Eiji

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広くて綺麗です。交通の便もよく満足です。
Stayed 1 night in Sep 2025

2/10 Terrible

??

Liked: Cleanliness, staff & service, property conditions & facilities
快適に宿泊できました。
Stayed 1 night in Aug 2025

8/10 Good

AI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーシャンビューの部屋に泊まれたらもっと素敵な旅行になったかな。 他にも不満はありませんでした。
Stayed 1 night in Aug 2025

6/10 Okay

AYANE

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
コインランドリーが一つしかないため、他の利用者と取り合いで大変でした。 結局歩いて20分程にあるコインランドリーまで行きました。 部屋は綺麗で快適に過ごせましたし、スタッフの方は感じの良い印象を受けたため、コインランドリーの件が少し残念でした。
Stayed 1 night in Aug 2025

8/10 Good

MIHARU

Disliked: Property conditions & facilities
駐車場🅿️が無料！
Stayed 2 nights in Aug 2025

8/10 Good

Takamitsu

Disliked: Staff & service
部屋は広くて、完全オーシャンビューではなかったが、夕焼けと海が部屋から見えてよかった。フロントの女性スタッフのチェックイン対応が少し冷たく感じたので、もっと愛想良いとまた来たいなと思った。
Stayed 1 night in Aug 2025

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉大浴場があれば最高です 周辺には、口コミ評価の高いレストランがあるのですが、日曜日はほとんど休みでした
Stayed 1 night in Aug 2025

6/10 Okay

TOMOKO

特に不満はありません。 気持ちよく過ごせました。
Stayed 3 nights in Aug 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お盆期間にランドリーサービスが休止でコインランドリーも館内に一台のみ。徒歩圏にも無いので、コインランドリーが激混みで客が勝手に洗濯物を出す始末。コインランドリーが少ないのが欠点。
Stayed 4 nights in Aug 2025

4/10 Poor

y___

Disliked: Staff & service, amenities, property conditions & facilities
ホテルの大きさに対してランドリー（洗濯乾燥機／ドラム式洗濯機）が１台しかないため、中々利用できない。 トイレットペーパーの予備が置いていない為、2日目トイレットペーパーが足りなくなってしまった。
Stayed 1 night in Aug 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well located hotel which is right on the sea front. We had a wonderful view from our room which was spacious and clean. Staff were lovely and friendly and parking was very easy. Breakfast was a buffet and there was plenty of choice. The hotel is also very close to the train station and bus terminal if you don't have a car. We caught the bus to Cape Noshappu and then walked back to the hotel - a lovely walk. It is also easy to walk to the ferry from the hotel (5-10 minutes) if you are heading over to the nearby islands. Well worth the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利尻島へ日帰り予定のところ、利尻から稚内に戻るフェリーが欠航になり、ホテルのチェックアウトに間に合いませんでした。電話をしたら親切に対応してくださり、部屋の私物をまとめてフロントで預かっておいて下さいました。大変親切に対応してくださり、感謝しています。
Stayed 2 nights in Jul 2025

8/10 Good

SHINSUKE

Liked: Cleanliness, staff & service
空港行きのバスが横付けしてくれる。 ランドリーを充実してほしい。
Stayed 1 night in Jul 2025

8/10 Good

shuzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった。
Stayed 1 night in Jul 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
とても快適なベッドでぐっすり眠れました。ただ大浴場が無かったのが残念でした。 朝食のバフェットはとても美味しかったです。
Stayed 1 night in Jul 2025

8/10 Good

Chun Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff who can speak english, japanese, cantonese, mandrian is very helpful, i highly revommend surfeel hotel to everyone who will visit wakkanai. The breakfast starts at 5am that we can catch the ferry to island to Rishiri without hurry.
Stayed 2 nights in Jul 2025