Khách sạn Waunlwyd

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"We didn’t really like anything about the hotel. The staff are friendly but are all very young. Very tired decor and not maintained particularly well. Spa is awful. No shower in our bathroom which is unheard of in this day and age, especially in a heatwave! No mini fridge to keep drinks cool. Small, stuffy room and advised not to keep windows open as the midges will enter! Very, very overpriced. Felt quite ripped off."

"Having the option of early bird meal was great. All staff friendly \ helpful. Would be good to have a fridge in the rooms. Ceiling spot lights flickering. Bottle of water per person and pkt of biscuits per person aswell would be nice. Toilet seat was loose, needs immediate attention. Eggs for breakfast were tasteless and more choice of cold breakfast foods would be good. However I would come back and recommend. Thank you"

"Lovely welcome. Thoughtful providion of fan on a blistering hot day Didn’t like having to haul baggage upstairs and along long corridors"

"We had a wonderful stay at this b and b which is in a beautiful setting. The hosts Sarah and Paul went out of their way to make sure we enjoyed our stay. The breakfasts were very good with lots of choices and catered well for my gluten free needs."

"Beautiful hotel, great location, immaculate and picturesque gardens. Rooms well decorated, clean, really can't complain about the aesthetics. Staff attentive. Breakfast choice very good and delicious. Our only complaint was the noise in the beer garden. The weather was really good, and so, attracted people (guests & non guests) to the beer garden. Music stopped playing at 1110, however, a number of people remained until approx 1am and were so loud, they (non guests) were asked by staff at...

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Lovely countryside, beautiful garden, excellent staffs, perfect room."

"Lovely room and good breakfast with helpful cheerful staff."

"Decent apartment, aimed at long stay I’d guess. Comfy bed No toiletries, would have liked tea, coffee, milk, kitchen roll or something kitchen wise…and a dishwasher rather than a washing machine…but as I say fine for longer stay Also lounge sofa smelt bodyish Good communication though "

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Good stay, convinient parking, room a bit warm due to to unsual warm temps, but location offers a nice view."

"Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good."

"Staff were great, food good and great location would return."

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"Very friendly staff, excellent breakfast."

"Great hotel. Shame we didn’t have a long enough stay to use all the facilities. Friendly staff Excellent bar food Would recommend a visit"

"Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre. We will return and hopefully arrive earlier to fit in an evening meal - menu looked good."

"Room was large and so was the bathroom."

"Great! Immaculate rooms, lovely staff, good beer and nice location in the wonderful town of Usk."