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"Stayed here for work for 2 nights. Everything was, on the whole, good. Staff were mostly helpful, the restaurant was very nice with good food, the room was nice enough and comfortable. If I had to ask the hotel to do better on a few things it would be this: 1. The sinks sit on the table in the bathroom, and hard to clean behind, so it looks like the cleaners just don't bother. Desperately needs a deep clean. 2. Doors and windows in my room didn't lock properly. I did report it, but they were still like it when I left. 3. the WiFi is horrendous. I needed to work in my room, but just couldn't. It's better in communal areas, but still not great. If you need WiFi, you might want to look elsewhere. Being really fussy... conditioner would be good too! I forgot mine, and was abruptly told by reception that there is no conditioner onsite! There were lots of couples and families here too and all seemed to be having a jolly nice time. "

"Lovely room very comfortable bed and a very nice breakfast "

"Great hotel and facilties "

"Spa was out of order and bathroom shower had low water pressure"

"Property is well situated but is very tired, windows don’t open, beds uncomfortable, flooring cracked in the bathroom."

"Hotel was just ok, but they had an open fire in the reception area, which basically smelled the whole of the hotel out, and our clothes still smell of it. Had to leave the bedroom window open all night to let fresh air in, even though my wife was cold. On the plus side I would definitely go back to Llangollen it was lovely, but would not stay at this hotel."

"Great location and a lovely old pub/ Hotel"

"I took my auntie for mothers day and my small dog riley. The reception staff were exceptional especially Alex, all making a fuss of riley and checking on our needs. The restaurant staff all very attentive and friendly. The breakfast was very good and lovely fresh danish and fruit. Sadly not time to swim but will definitely be staying again . "