Khách sạn Làng Wem Rural

"Would have been a 5 star review but I asked the first night if staff could kindly remind other residents to move away from the front steps of the building whilst smoking kate at night as it comes into the bedroom window. Second night I had to ask 3 different gentlemen to please move away as their smoke was keeping me awake and affecting my asthma. Two were very apologetic and moved but the 3rd I got abuse from and it was not nice😞."

"Loved our stay here. Very quiet room, clean and cosy. Fabulous staff, especially Shannon. Good food too. Highly recommend."

"We selected this hotel primarily for the spa facilities, upon arrival we were advised that the pool temperature was colder than it should be but it may well be warmer than it was that morning!. The jacuzzi in the spa as well as a couple of the spa facilities were also out of action.A number of non resident health club members were complaining about the facilities not being available for a long period of time. Upon checking into our room the toilet flush was broken completely!. However upon...

"Great place to stay, nice rooms with friendly staff and good food"

"It was fine,nice surroundings and quiet"

"Amazing and super friendly staff"

"Have stayed here numerous times, Food is good & comfortable room."

"Perfect location (two minute walk to daughter's house); excellent breakfasts, particularly the porridge; fun pub downstairs, loved a cappella rehearsal."

"The breakfast was really good as were the evening menu choices. In the room, the guide understated the amenities. It was modest about the WIFI capabilities which I thought were actually very good. Similarly, there was a reference to decaffeinated coffee being available for the room on request but it was actually already there."

"Slightly disappointed that when I got there at 1500, I was told my room wasn’t ready, despite 1500 being the time that checking in starts. Sat around for 30 minutes while I waited for it to be confirmed as ready, but the man on the desk was so kind and polite and apologised profusely, and had exceptional customer service. Came down a while later to ask for a pen, and ended up speaking to another member of staff on the desk fro about 5 minutes and he also had exceptional customer service. The...