Search Hotels Near West Bay Conference Center, San Francisco

"Very comfortable beds and amazing concierge Havier"

"Nice if a bit tired. Grand bedsteads and curtains. Water pressure is somewhat low. Terrific fellow running the bar."

"Breakfast was delightful "

"I can handle bad luck items. If, for example, The neighbors were noisy, or the ac wasn't working that day, that might not apply to the next guest. No, my problems are more ongoing. The premium room pictures clearly showed a chair under a small side table built into the bed that could be be considered to function as a small desk.Either chair or side table existed in the room. The staff said none of thier rooms had a desk after calling the manager who refused to speak to me. Pictures are worth a thousand words, but 5he staff tried to make it user error because the text description didn't say desk. But the pictures for each room type were different and clearly showed a chair under a table. Also other rooms had pictures of actual desks but they said no rooms had desks, so those pictures are lies according to the manager. They didn't even have the grace to apologize for my inconvenience. Other problems with the room, the shower lacks a grab bar even though the floor is not non-slip. The TV is slow, it blackscreens for 10 seconds when changing channels. A pain when I am unfamiliar with the channels. The channel guide didn't work, I had to set the date and time to get it to work but it didn't populate the listing. The light turns off automatically... When I was taking a shower.... The switch to shift shower from wand to overhead is hidden for anyone of standard height... It is very small under the temperature control. I have a lot more to say but am only allowed 1500 characters"

"The property is in a great location in downtown San Francisco. However it is an older hotel so some the rooms and bathrooms are very small. "

"Overall great property and staff"

"Parking appears secure at first but it appears there is a guy living there with his dog in car , the room was ice cold when we arrived I assume it would heat up but after freezing all night when we were going out to explore I told the desk attendant we had no heat and he said it’s off during the day but on at night I said no we had nothing and needed an extra blanket . When we returned in the afternoon 4:00 pm I asked again about heat he said he was working on it so asked about Blankets again he is working on it??? So at six pm asking again about heat and blankets, now others are asking too because they are freezing his reply it will be fixed in a couple days, still no blankets so we booked a different Hotel to stay in and packed up as we are leaving at 8:30 pm he gave us a blanket I said no I want a refund he said he couldn’t do that the Owner who won’t be back till 10:00 am !! This place is and absolute dump don’t no how Hotels. Com would even list it !!! Outside crack heads sleeping on the streets!!"

"Great location and overall great value for the price, but the room could have been cleaner. "

"Super nice and amenities downstairs are nice. Can use water to refill bottles. Very quiet and nice area. Elevator is small but only complaint"