Search Hotels Near West Beach, Crystal Lake

"Yes"

"Terribly dirty. Booked this room based on positive reviews, but I think those must be made by the hotel. Overall carpet needs to be cleaned or replaced. Put room was ok, but bathroom had hair on toilet and stains on wall/door. The water in bathroom ran clear but the kitchenette water was so murky I thought my kids were playing a prank. Staff seemed to not be concerned. We booked with a bottle of wine guaranteed and did not receive it. Cookies that were raved about were inedible. Breakfast as ok. Pool will accolade one family at a time. Really unsure what all the positive reviews are based on, if we received an off room the staff had zero inclination to fix it. "

"Great friendly and attentive Staff. Nice large rooms with all you need for a multiple day stay. Cleaning staff did a wonderful job mli g our sty even better. Good variety for breakfast each morning. The kids had a fun time each evening in the indoor pool with lots of towels available to use. Would definitely recommend. "

"Good visit with friends"

"The breakfast was great. The staff were polite "

"The staff was extremely kind and helpful. They were very welcoming and it is clear they want you to have a good experience. "

"With all the hotels in the area this one is a real gem. Clean rooms, safe area, great breakfast and friendly staff. "

"Very assessable to everything. Staff is nice and everything is always kept clean. "

"Loved our stay, nice room and bathroom. Lobby area was lovely and I left a very expensive watch on a table and when I realized I was already home, hotel found it and send it to me in the mail. Will def stay here every time we are in town"