2/10 - Tồi
Maurice
Đi cùng gia đình
21/09/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
My brothers and I take a trip back home to West Palm Beach every year in honor of my Father's passing. This time we decided to stay at the Residence Inn Marriott! Worst decision ever. Upon checking in we were accused by Housekeeping staff for Smoking in our rooms. Why hadn't even put our things down yet. I offered to have her come in and inspect, however she refused. Later that night one of my siblings made an attempt to get some rest, but right before laying down, he discovered a condom on the mattress where he was about to lay down at. Not to mention blood stains were all over the sheets in the other bed. When the front desk was made aware of the issue they stated they would come and replace the mattress, But never came, my brother had to sleep on the floor due to the hotel being full. We will never return to this place again. It was a horrible experience, and a bit distasteful to be considered a Marriott chained Hotel! More like a Motel 6! Don't waste your money people!
Maurice
Lưu trú 2 đêm vào Tháng 9, 2025